Awful and Unsecure Online Service "Sorry, we're having some technical difficulties. Please contact us at 1-888-984-3393" That should be their slogan because that's the message the comes up every time I try to access their web site (over 2 weeks now). They've lost my online application for life insurance twice. The fact that they save the applications with tokens instead of an actual backend database via a username/password is absurd and unsecure. I'm a web developer... and their system is one I would expect to find literally 20+ years ago. I'll look elsewhere for life insurance.

The representative was kind The representative was kind, courteous, and clear. I've worked with a few other life insurance companies, and my experience with you was by far the best. Plus, the approval part was extremely fast, which is great. And, the communication was clear and responsive. Plus, I loved being able to rate my case worker and possibly reward them with a gift card; it shoes you value your employees, which means a lot to me.

I've been an agent for almost 25 years I've been an agent for almost 25 years. Ive never had an underwriting process go this smoothly before. It was easy from the insured standpoint. I felt confident you were taking care of the steps while keeping me briefed along the way. Accessing documents securing and signing them, too. Is a HUGE time saver. Thank you.

New life insurance policy Acceptance took longer than I was told, but not a real issue. Was not given the premium I was quoted mainly because my BMI was a bit greater than I initially thought. I am a very active 63 yo male who bikes extensively and lifts weights. Very active life style. So little disappointed there.

Good Rates, Excellent Customer Service Good rates. Good service. Easy to set it and forget it until it is needed. Have two policies with them. Payments are auto-drafted quarterly. So far, a life insurance policy was not used:-) One policy will expire, so it is time to cancel that policy. Very easy to cancel. No sales pressure to renew at a higher premium. Customer service is very professional and makes it easy to do business with Banner Life.