My whole process from start to finish… My whole process from start to finish was seamless. My loan officer Joey Mirth was amazing. He was available 24 hours for any questions we had and was always happy to answer. Would recommend this bank for purchasing your home 10/10.

If time is of the essence, look elsewhere… The home mortgage appraisal took over two weeks longer than promised. The buyers were putting 50% down, yet the bank’s underwriters were asking probing questions about their own appraiser’s findings causing more delays, even after the initial two week delay. The entire process was overly burdensome and they really need to refine their processes. There was way too much banking red tape given the parameters of this transaction.

First time homebuyer Turned down by multiple companies, Neighbors Bank gave me the opportunity to achieve this goal. Jason Reddy and Rachel Gastler guided me through this process and answered any questions or concerns I had. No more renting, I finally have something that will be my own.

Nightmare Experience Title: Beware: Nightmare Lending Experience Ahead! I cannot stress this enough: steer clear of Neighbors Bank unless you're in the market for a migraine-inducing, soul-crushing lending experience. My recent encounter with Christian and Caleb left me questioning not only their competence but also their integrity as a financial institution. From the get-go, the process was riddled with incompetence and indifference. It felt like dealing with a bureaucratic nightmare straight out of a Kafka novel. Communication? Non-existent. Transparency? Forget about it. It's as if they take pleasure in keeping you in the dark, leaving you to navigate a labyrinth of confusion and frustration. But wait, it gets worse. The terms and conditions they offered were nothing short of predatory. Hidden fees and straight-out lies lurked around every corner, ready to pounce and devour your hard-earned money. And don't even get me started on the interest rates! It's highway robbery disguised as a lending service. To add insult to injury, their customer service was abysmal. When I tried to address my concerns, I was met with dismissiveness and condescension. It's as if they couldn't care less about my experience or satisfaction as a customer. It's evident that their priorities lie not in serving their clients but in lining their own pockets at the expense of others' financial well-being. In conclusion, save yourself the headache and heartache by avoiding Neighbors Bank like the plague. There are plenty of reputable lending institutions out there that actually value their customers and offer fair and transparent terms. Don't let yourself fall victim to the predatory practices of this deplorable excuse for a lending company. You deserve better.

Go gor Ashley Patterson Ashley Patterson is my loan officer in charge and Tessa Henderson is my loan coordinator. Both has been really helpful, worked hard with me to finish the deal. They guided me well all throughout the process. They are always willing to answer my queries and concerns as a first time home buyer. They both did an excellent job.