Great employees and portal Jessica and Kara communicate in timely and clear ways. They understood our situation and walked us through all the steps. The portal is excellent and easy to use. Made e-signing a piece of cake and ensured a fast turn around.

Neighbors Bank is Great!! I'd like to say that my experience with Neighbors Bank was great! Christian Gentil who was the person I was in communication with from minute one was always there for the entire process from the initial pre qualify to close. Along with several others Brook and a couple that I cannot remember their names at the moment were also heavily involved in the process and who were also always available for any questions and keeping the whole process moving forward.

Skeptical at first but it worked out! Skeptical at first, but after working with this bank for awhile I felt confident about their professionalism and willingness to help bring down the closing cost towards the end of our process. The last day before I went to close they brought my costs down from 11k to 9k.

Working with Reed was great Working with Reed was great. He would explain things if I ask and worked tirelessly to make sure our journey ran smoothly. When I had an issue with a loan coordinator he addressed it also and didn't make me feel as if they were better than me. He was patient when certain documents couldn't be obtained and was very reassuring when I was worried about things not betting done by closing.

If time is of the essence, look elsewhere… The home mortgage appraisal took over two weeks longer than promised. The buyers were putting 50% down, yet the bank’s underwriters were asking probing questions about their own appraiser’s findings causing more delays, even after the initial two week delay. The entire process was overly burdensome and they really need to refine their processes. There was way too much banking red tape given the parameters of this transaction.