Definitely 5 stars Definitely 5 stars. Amazon and Step are the 2 companies whose customer service never lets you down. My job accidentally issued me a check instead of a direct deposit and since check deposit is still being rolled out on step, I didn’t have that feature yet. After talking to step support and them getting back end approvals, they easily helped me out and gave me access to check deposits! Very helpful and well trained staff! Shoutout to Cody for helping me out!

The STEP program is an excellent Teacher! The STEP program has been an excellent tool in helping us to teach our daughter about financial responsibility, and to prepare her for the "real" world after graduation. With the STEP card, she has been able to have her paycheck from her part-time job directly deposited into her account. It gives her a greater sense of autonomy now that she doesn't have to come to us for money and can pull out her STEP card. It's her money and her choices at her disposal. She is excited now about saving money and watching her savings balance grow. And she is far more responsible in what she spends her money on. The STEP program has made a huge difference in her life, and in ours!

GRAMMA looking to grow I am a low tech GRAMMA looking for a way to 'grow' my relationship with teenage grandkids beyond sending things on Amazon, they may not want, and gift cards limiting them to 'where' to eat & shop. They're teenagers, they're busy living their lives. Now, thanks to STEP I've got a 'virtual' shopping date with my 13 year old granddaughter, I sponsor, when she gets her STEP card!

Support is Superb!! I’ve been using Step for quite some time teaching kids financial responsibility. They sure don’t get this in school and schools should teach this so kids understand finances and credit. We changed our kids number but could not update it. A quick email/ chat with support was quickly resolved. We really appreciate this option for our kids!! Thank you.

Company steals money from customers Company steals money from customer. I had $1400 stolen and they did nothing to help they closed my account out instead. This company is a scam do not trust them.