Could not understand the foriegn guy… Could not understand the foriegn guy with the accent who disconnected phone connection after I had to ask him repeatedly what he was saying and was going to ask him to speak slower and louder but he decided hanging up was easier. I can understand accents but not low fast mumbling. Have your people speak slower and ANUNCIATE. My other preceeding French born English Rep was 5 stars.

The only way to exchange money The website timed out on me which was frustrating after putting all the required information in; it also rejected a perfectly good credit card. Once I resolved those issues, it was smooth and expedient. Received the cash less than 24 hours later!

Brilliant!!! What fast, friendly, trustworthy and with a smile (by way of telephone) customer service experience I had today with Travelex US! I will share my delightful experience with everyone I know. Due to Travelex professionalism and attention to detail I won't hesitate to place my next order with Travelex US. The best darn currency exchange company on the planet!

Easy Easy, simple online transaction and convenient in this era of a global pandemic. Something to consider is this ease is costly, not inexpensive albeit convenient. The credit card transaction is processed as a cash advance, not just a regular credit card purchase transaction. A visit to a nearby storefront using cash would not have the added $60 onto my purchase. Quite steep, and have not other choice but to pay for the convenience.

Travelex Retaining Personal Currency Transaction On 08 June 2023 I converted UK Pound Sterling to 290 U.S. dollars and was only offered the Travelex Money Debit Card. I accepted this offer with the assurance that once I returned to the U.S. that day I would be able to obtain my funds in U.S. dollars, which my Travelex receipt reflected. Upon return to the U.S. I have been unable to access my funds after two attempts at my financial institution. I sent an email to Travelex on 8 June 2023 requesting they provide me funds through through traditional methods and they have failed to respond.