Doesn’t even deserve a one star AVOID AT ALL COSTS!!! Doesn’t even deserve a one star, avoid at all costs!! Had my account blocked in June last year, been passed around constantly, chat is just bots saying the same rubbish. I escalated it myself to the ombudsman, I then received an email six months later saying if I wasn’t happy with cash app to report to them but only could do it six months within the time frame ( they purposely held off sending this email so it was out of the time frame) little did they know I’d already done it. Discussions with ombudsman’s for a few months back and forth, told to release my funds and pay compensation and they had 4 weeks from review to do so, Still no money. Keep sending the same email ‘ we are working with the ombudsman’ even though the case has been escalated and they’ve been told exactly what to do. The four weeks have now passed so it’s been reported further to the ombudsman to get my funds. The whole place is absolute joke and I wouldn’t ever ever use them again! I wouldn’t mind but I have an amount in there that I did need and had to source alternative funds and yet they still don’t care. Customer services are rude and quite frankly disgusting. Avoid!!!

My wife ordered from a company they… My wife ordered from a company they only took cashapp as payment she sent $115.00 to them the order was never sent Cashapp refuses to refund her money so she lost all of her payment and never received the product don't use this app they have no policy for customer refunds.WORTHLESS

Potential scammers??? My son transferred me a very small amount (£12) over a year ago and I am still unable to withdraw it. I've contacted cashapp and complained repeatedly for the past year, but keep getting fobbed off with the same sentence: "You are not currently able to send payments, request payments or withdraw funds. We will notify you when your account status changes. I certainly recognise that this is not the desired outcome. While I am unable to override this decision, I am happy to help with any other concerns." I've asked repeatedly for the reasons and they keep referring me back to the email that states the above. Its a small amount but its the principal - next step is financial ombudsman as I believe they might be scam artists

i was expecting a grant and because… i was expecting a grant and because that was the most money that was ever deposited on my account they declined the payment and returned it ! instead of just verifying with me they decided to return the funds ! Not recommended and their response was to protect my account you tell me something different just now stating to keep the app safe wow whatever

Cashapp is so full of crap i paiis for… Cashapp is so full of crap i paiis for gas on the 18 of April 150.91 the merchant got paid on that date on the 20th cashapp takes another 150 oit my account after bills everything all i had certain amount of funds saved i call cashapp nd the merchant the merchant swears it’s cashapp not them and woodys smokehouse in centerville tx was absolutely correct it was cash app that took my money as a hold two days! I call go through their process was told they need a letter from merchant to expedite the hold feeling defeated call merchant back they did it they gave me a letter a accounting showing they where did cashapp honor there agreement?? No still making me wait the 7 days! Everything i had planned with my family ruined because of this crap basically charged me twice! Lost time and money!