Attentive to my Question My question involved my escrow account and the direction of a recent check sent to Servbank. Vada who was very attentive to my problem, recognized the issue. She was able to redirect those funds into my escrow and request an Escrow analysis for me. Thank you Servbank.

Today I contacted Servbank for the… While trying to understand a couple of changes in my mortgage, Kristi Schleicher reached out to me within minutes. She was patient, well informed, friendly, and able to address my concerns. Thank you Kristi. We appreciate your hard work! Highly recommend!!!

Excellent service!!!! Excellent service!!!! Thank you SERV bank for filling in our survey so quickly. We really appreciate your feedback, especially the points you’ve raised about.

Kay was a pleasure to speak to. Kay was a pleasure to speak to. She was friendly, very helpful, and was able to answer any questions that I had, and she had a tereffic phone presence. It not easy to convey excellent customer service and not sound fake or patronizing. Kay was extremely genuine.

My payments are still in suspense and… My payments are still in suspense and have been sense January. I’ve called three times and the issues is still not resolved. I made an over payment and they put the whole amount in suspension. I currently now have two full payments in suspension. They are saying I’m two months behind. They keep telling me it’s going to be applied. Now this last rep tried to say that money wasn’t mine. Beyond frustrated with this company.