Anna was more than helpful Anna was more than helpful, she went above and beyond to assist me with my matter. Anna, is an asset to CUNJ and pleasant to work with, she knew the products very well.

The Credit Union should be proud of the… The Credit Union should be proud of the people who we talk to in person when we call!!!

Auto loan process is good, but has room to improve My auto loan process did take a while to get funded and at times it was hard to get in contact with the office by phone, so I cannot give 5/5. However, Jen expedited the process a lot and was very helpful! Would be good to see a overhaul of the web application and the autopay feature implemented.

Service delivery by the auto loan team… Service delivery by the auto loan team was excellent across the board. The team was patient, understanding, accommodating and professional. They listened to me and explained the process. Above all, the loan was processed in a timely manner. They are simply, the best!

Auto Loan madness turned into a winning experience. I had gotten so frustrated attempting to complete my auto loan application online. I kept running into a glitch on my computer. Then, Finally got a live person she helped me get the process done. She was patient and kind. I appreciated it so much! I already got my approval notice just a few hours later.