Horrible business practices is to say… Horrible business practices is to say the least. When you contact someone, it's like pulling teeth to get competent answers. I always end up having to go in person just for basic information. I've been banking with CUNJ for years, only because as a state worker and like many state workers will tell you, it's just convenient on pay day. It was suggested to try the other credit union and see the comparison on quality customer care/services. Better management is much needed - clearly from other reviews.

Auto loan process is good, but has room to improve My auto loan process did take a while to get funded and at times it was hard to get in contact with the office by phone, so I cannot give 5/5. However, Jen expedited the process a lot and was very helpful! Would be good to see a overhaul of the web application and the autopay feature implemented.

I tried to rajester but lost the link… I tried to rajester but lost the link don't know whether Iam eligible to services or not but I wanted to take chance but they don't respond there clits I was interested in partnership ship as well also interested in there other services thay don't care much about after several attempts to contact them I leaved the idia to go for it

Very convenient Completed the process over the phone and online in minutes. Friendly and knowledgeable Representatives were always available for my many questions. CUNJ was the best part of my car buying experience.

Ms./ Mrs. Rebecca Thompson Rebecca was kind and understanding of my circumstances. She made me feel comforted and she showed compassion for my situation. I am thankful she was the one who helped because after talking to her I was relieved.