Buggy when it matters most. Unfortunately I’m probably going to figure out a new business banking solution. Super easy to set up and the feature set is good. There haven’t been many bugs but the ones I’ve had have all been important: 1. Bank goes offline for hours without so much as a message about it. 2. I send a client an invoice. Client clicks on the download pdf and gets an error. Asks me for a pdf and I get the same error. 3. Scheduled invoices did not send. Customer service is lackluster at best.

Hands down the best business bank ever Hands down the best business bank ever! Particularly, small business owners or startups. There are literally no fees, extra charges, and they even give you a business line of credit once you start having revenue on your account. Their customer service is wonderful as well! I've been using them since Sept 2021! I have no regrets! Love them!

Great for small business We were a small business and found that Novo was a perfect match for our startup needs. The services offered were extremely helpful to us including invoicing, EFT transfers, bill pay, and reserves. The only negative we experienced was the inability to perform domestic wire transfers; but we were able to work around that limitation.

🚫⚠️ Important Announcement 🚫⚠️ Important Announcement: Do Not Use NOVO ⚠️🚫 Attention all!!!! I'm sharing this urgent message to warn you about our recent appalling experience with NOVO. Please, heed this warning and avoid this bank at all costs! We had over $75,000 in our account with them, and without any prior notice or valid explanation, they abruptly closed our account. 🤯 But that's not even the worst part! Despite their claims of sending us a check for the remaining balance, we NEVER received it. 📉💸 What's more frustrating is their complete lack of accountability and customer service. There are NO live representatives to speak with, and they refuse to provide us with a tracking number or any means to resend the check. 😤 We've been left in the dark, scrambling to recover our hard-earned money. This is utterly unacceptable! Now, we're forced to take legal action and hire an attorney to resolve this nightmare. 🚨👨‍⚖️ Please, learn from our unfortunate experience and avoid NOVO like the plague. Spread the word and protect yourselves from falling victim to their negligence and incompetence. Let's hold them accountable for their unacceptable actions!

Really easy to set up Really easy to set up. Works as intended most of the time with no disruption to business related activities. One minor issue I've had over the year using Novo is understanding how deposited checks using the mobile app reflect in analytics. Between the pending time and cleared time, the amount deposited gets moved to the reserves. This only impacts my ability to know which month the amount is credited if deposited near the end of a month.