Marcus Grimm
GBBuggy when it matters most. Unfortunately I’m probably going to figure out a new business banking solution. Super easy to set up and the feature set is good. There haven’t been many bugs but the ones I’ve had have all been important: 1. Bank goes offline for hours without so much as a message about it. 2. I send a client an invoice. Client clicks on the download pdf and gets an error. Asks me for a pdf and I get the same error. 3. Scheduled invoices did not send. Customer service is lackluster at best.
Lauren Haas
GBGreat interface, no Paypal connectivity I love the simple interface & the ability to put funds aside in reserve. The business features are fantastic, above and beyond what many banks offer. I took off one star because it's been a struggle to make this account interface with Paypal at all, even using a manual connection. I'd like to use this as my primary business bank account, but I have to maintain an account somewhere else in order to deposit Paypal funds. The support has not been at all helpful with this.
Goings
GBLove Reserves! I chose Novo bc of the ability to create "profit first" style reserves to manage cashflow and set aside profit for myself. It's great that once you set up the reserves and percentages, Novo automatically divides deposits between the reserves. I have had no issues with the site or app thus far.
Nicholas
GBGreat Online Business Bank! My favorite for online business banking so far. The only knock I have against them is low limits, as we expect to make a high volume of payments in the future to our 1099 contractors.
Paul Stephenson
GBBrilliant service Brilliant service. Easy to use. Has features that make it easy for me to transfer money and manage my taxes. Always innovating and reaching out to their clients. So much more proactive and less faceless than a traditional bank.