WePay

350 Convention Way, Suite 200, 94063, Redwood City
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1.00
Based on 20 Reviews

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1

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About WePay

WePay is more than just a payments API. We deliver Fraud Protection, a great User Experience, and world class Support.

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Robby Millar
GB

Scam!!!!! Scam!!!!!! They will hold your funds and they do not care that they are putting your business in danger!!!! I spoke to customer service before signing my restaurant and lounge up when my POS system temporarily went down. They reassured me that if I go above $15k in one day that they wouldn't hold my funds beyond one week. I didn't go over the daily limit. But after a weekend of sales they decided to hold $12k for 120 days. There's no one to speak to over the phone. They only correspond via email and they take days to respond. I have no definitive answer to when I will receive my funds.

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D rowser
GB

Run from chase and wepay! Hands down the worst credit card processing service around! Hands down the worst customer service I have ever received. I own a wholesale business and Wepay decided to hold a payment from a loyal, repeat, customer. I process their business card probably 10 times each year for large amounts. Chase said there is a 5 day hold on the payment, no explanation. Needed the funds to complete my customers order so I asked them to just refund the charge and I would process again with stripe (stripe has been great). Wepay will not refund the charge till the 5 days hold is up and then it can take another 3 to 7 days for client to get the refund. Flat out refused to refund and told me it is in their terms and agreement that they can opt not to process a refund. Makes me and my business look bad. Once again no explanation or reason as to why this hold is happening. I have processed over 1 million dollars a year with chase wepay for the past two years. No issues w my account or anything? I used PayPal and square for years and never had these problems. Stripe is good too. This was WePay’s 3rd strike with me, closing May we pay and chase altogether. Chase should be ashamed being a billion dollar company and making it harder for small business s to function and blatantly telling me too bad it is in the terms and conditions I agreed to. Shame on chase- The worst

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Angela Clark
GB

Terrible company took 1584 out of my… Terrible company took 1584 out of my account without premission . I provided a service to a client in full. The client said it was not provided , They never asked me for proof or signed receipts just took the money and refunded it

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Heidemarie Kremer
GB

Wepay scam I am also a victim of the wepay scam. Wepay does not give a reason why they refused to process the card payment and took the money from my account and funded it back for a legitimate transaction. I purchased a card reader that serves nothing. It looks like this scheme is a business to sell their equipment. On the Better business bureau you find many similar experiences.

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Matthew Furlong
GB

Fraudulent 1099-K from a fraudulent… Fraudulent 1099-K from a fraudulent company. My second bad experience with WePay. WePay withheld my clients funds in their "Reserve Account", closed my account, and refunded the money back to the client after weeks of protest. The money never touched my account, however, WePay issued me a 1099-K for the invoiced amount that was never received, then reported those unearned funds to the IRS as income. There is no customer service whatsoever. When you call the number on the 1099, you receive an automated recording that repeats itself. This damaged they caused will not be easily corrected. Read the reviews - this company need to be shut down and class action lawsuits filed. WePay is not acting in good faith, they are bad actors, and a rogue company.

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