froze account, held funds for 3 YEARS They froze my account. Stopped my payments from coming to my bank, and are saying that they will hold my funds for 3 years for NO REASON GIVEN. Also their customer service is horrible

IF ZERO WAS AN OPTION IF ZERO WAS AN OPTION, THIS WOULD BE APPLICABLE FOR IT. REFUNDED A CUSTOMER $1800 AFTER I SUBMITTED ALL MY STATE AND FEDERAL FILING PAPER WORK, INVOICE AND COMMUNICATIONS WITH CUSTOMER ON PAYMENT THEY SAID "Because of the proprietary nature of our review process, we are unable to share exact details." SWITCHED TO SQUARE FOR PROCESSING. WILL NEVER GO BACK. MAKES ME WANT TO LEAVE CHASE ENTIRELY.

WePay are criminals that need to be stopped Sadly I found out too late that WePay is crooked. Many businesses have the same story, randomly stopped processing payments, held funds and refuse to release to me or refund to clients and it's been 70 days and counting. I've read businesses never get their thousands of dollars back even 1+ year later. Seriously considering a class action lawsuit against these criminals.

scammer and useless credit card processing company ever This company is a scammer and they should not be allowed to operate. Useless, heartless, worthless company ever. Everything about them is zero and full scams. Useless customer service, heartless support team. They are designed to destroy companies. Especially startup businesses.

Run from chase and wepay! Hands down the worst credit card processing service around! Hands down the worst customer service I have ever received. I own a wholesale business and Wepay decided to hold a payment from a loyal, repeat, customer. I process their business card probably 10 times each year for large amounts. Chase said there is a 5 day hold on the payment, no explanation. Needed the funds to complete my customers order so I asked them to just refund the charge and I would process again with stripe (stripe has been great). Wepay will not refund the charge till the 5 days hold is up and then it can take another 3 to 7 days for client to get the refund. Flat out refused to refund and told me it is in their terms and agreement that they can opt not to process a refund. Makes me and my business look bad. Once again no explanation or reason as to why this hold is happening. I have processed over 1 million dollars a year with chase wepay for the past two years. No issues w my account or anything? I used PayPal and square for years and never had these problems. Stripe is good too. This was WePay’s 3rd strike with me, closing May we pay and chase altogether. Chase should be ashamed being a billion dollar company and making it harder for small business s to function and blatantly telling me too bad it is in the terms and conditions I agreed to. Shame on chase- The worst