Christopher Kroneberger
GBHorrible experience Horrible experience, processed a single payment through them and was flagged immediately. They said they would hold my funds for 120 days and be closing my account. Was told that they wouldn't tell me why. Absolute garbage of a service and it has me looking a other banking options than chase for my business account. Glad I found out early before I actually used them more.
Mustafa H
GBStayyyyyy away from this service!!! Stayyyyyy away from this service!!!! Do not under any circumstances go with chase we pay business merchant account, I branched off my business, and opened a account, did 2 services for customers and they locked my account and canceled it, they have also locked the money up for 120 days and I cannot do anything about it! So my only option is to call my customers and have them submit fraud claims on their credit cards so they can get their money back and me bill them another way, imagine how bad that makes my business look this service can potentially cripple my small business!!!! I am beyond livid.
Robby Millar
GBScam!!!!! Scam!!!!!! They will hold your funds and they do not care that they are putting your business in danger!!!! I spoke to customer service before signing my restaurant and lounge up when my POS system temporarily went down. They reassured me that if I go above $15k in one day that they wouldn't hold my funds beyond one week. I didn't go over the daily limit. But after a weekend of sales they decided to hold $12k for 120 days. There's no one to speak to over the phone. They only correspond via email and they take days to respond. I have no definitive answer to when I will receive my funds.
Matthew Furlong
GBFraudulent 1099-K from a fraudulent… Fraudulent 1099-K from a fraudulent company. My second bad experience with WePay. WePay withheld my clients funds in their "Reserve Account", closed my account, and refunded the money back to the client after weeks of protest. The money never touched my account, however, WePay issued me a 1099-K for the invoiced amount that was never received, then reported those unearned funds to the IRS as income. There is no customer service whatsoever. When you call the number on the 1099, you receive an automated recording that repeats itself. This damaged they caused will not be easily corrected. Read the reviews - this company need to be shut down and class action lawsuits filed. WePay is not acting in good faith, they are bad actors, and a rogue company.
CHRIS
GBIF ZERO WAS AN OPTION IF ZERO WAS AN OPTION, THIS WOULD BE APPLICABLE FOR IT. REFUNDED A CUSTOMER $1800 AFTER I SUBMITTED ALL MY STATE AND FEDERAL FILING PAPER WORK, INVOICE AND COMMUNICATIONS WITH CUSTOMER ON PAYMENT THEY SAID "Because of the proprietary nature of our review process, we are unable to share exact details." SWITCHED TO SQUARE FOR PROCESSING. WILL NEVER GO BACK. MAKES ME WANT TO LEAVE CHASE ENTIRELY.