Brent Allan Inskeep
GBI liked it better when it was “Phone… I liked it better when it was “Phone Swipe” I’m constantly having to put my email and PW in to open program. My minimums are rediculous and are flagged / meaning waiting for my funds. If you notice I’m not using your services nearly as much to process. It’s truly a royal pain when your simply trying to check Client out The chip reader never works so I use my old swipe instead
Mitch Evans
GBDO NOT EVER USE THIS COMPANY DO NOT EVER USE THIS COMPANY! Utilize a company like Stripe or Square and save yourself the headaches and expenses! Even with Stripe having much higher processing rates, you never pay a monthly fee or anything like these people do. Not only are the fees a concern, when you cancel they will make it seem like you will be getting a refund and then turn your account immediately into collections and then make it completely impossible to have your account reviewed.
Matthew Shaffner
GBBreach of contract! Poor & dishonorable customer service. After several years, North American Bancard suddenly started charging additional fees that were not agreed to in my contract. I promptly cancelled my service as I did not agree to the new charges. They continue to send me past due notices and adding additional fees to the alleged past due balance. This company has awful customer service and poor billing practices!
Luke Heinecke
GBLied about contract term Lied about contract term, lied about the fee structure, and then blamed the lies on the fact that they use independent third party sales people to sell the product. I've requested a copy of the contract and they wouldn't provide it, but insist that there is a $300 cancellation fee. Do not sign anything this company sends you. I highly advise using a different merchant processor.
Lahoucine
GBFraudulent scammers Ask your merchant services provider if you see this name bankcard don't open an account. They stole $8000 from me, they closed my account without any explanations or notice causing me to lose money after I shipped my products. Avoid this it is fraud.