
Alun Moran
GBUnauthorised charges taken from Three… Unauthorised charges taken from Three account. Scamming and fraudulent company who I've never heard of until today. Contact number given to me by Three doesn't work and impossible to speak to anyone.. Low life scammers avoid and block these vultures

Anon
GBDiabolical Like the multitude of other reviews. My 12 year old daughters phone has been charge £100 to a PlayStation account. We don't have a PlayStation or an account. The ip address is from somewhere 200 miles away. How can a company charge my phone account without any verification for something we have never received, ordered or been made aware of. Seems they're not too concerned about preventing scams and fraud.

Sarah Baker
GBUnathorised charges on my phone bill Unathorised charges on my phone bill. Boku have agreed to refund back to my bank which will take 30 days!!!! Still waiting and on day 15 from apparent funds being processed back to my bank account. Now I know we are dealing with an international payment but 30 days!!! Update: Day 30 and no refund. Have emailed support twice and no response.

janet bethel
GBMy 13 yr old granddaughter was charge… My 13 yr old granddaughter was charge nearly £200 for playstation that has never been ordered my daughter contacted boku to explain that nothing was ordered and they were absolutely useless no help in any way shape or form and told my daughter its on the phone number so it must be right .. this company are fraudsters and scammers and should be reported we will be taking this matter further.. this company is an absolute disgrace targetting children ... steer well clear and report report report !!!

Jock joy
GBHad a bill added to my three account… Had a bill added to my three account ..after much searching I realised that my sons PS5 is linked to my phone and I didn’t have a security code set up .. Can be really worrying when you see the bill as it doesn’t stipulate where the charges come from but it will definitely be linked to a child’s gaming account and you need to check and place a code on there