Frustrating experience Frustrating experience, STAY AWAY from BOKU. I authorized them for a month of Dazn membership (October). However, they continued to charge me in November as well without my authorization. Since I did not know that I renewed my subscription via Apple (so I double paid for November). When I contacted BOKU customer service (AJ), stated that I needed to get approval from Dazn. Dazn does not know my information, because all customer-related information is created by Boku, they know it but pass me to Dazn. I request a refund but BOKU is behaving like a scammer.

Sony claiming money through my 12 year… Sony claiming money through my 12 year old daughter's O2 mobile account. Completely scammed with 6 x £19.99 payments taken within seconds of each other. We do not have Sony PSN accounts and my daughter is upset and worried about this. How can this be allowed to happen. This is THEFT and from reading previous reviews it seems it is rife. I feel completely violated and I will be pursuing Boku for full reimbursement to my mobile phone account! If this is not resolved I will be reporting it as a crime!

Unathorised charges on my phone bill Unathorised charges on my phone bill. Boku have agreed to refund back to my bank which will take 30 days!!!! Still waiting and on day 15 from apparent funds being processed back to my bank account. Now I know we are dealing with an international payment but 30 days!!! Update: Day 30 and no refund. Have emailed support twice and no response.

SCAM ARTISTS, ROBBING AND STEALING THROUGH CHILDRENS PHONES !!! How can a 9 year old take out a subscription to to netflix at £10.99 a month and another at £4.99 per month. What an absolute sham of company!! Like all other reviews here, I'm shocked this is allowed to happen and they are allowed to trade, continuing to cause misery to innocent folk through their kids phones.. should be shut down, obtaining money by deception and fraud. THEFT !!

Awful system Third party charges applied to account. Three directed me to Buku. Three partners made within a few mints of each other to Pjaystation. We do not have a PlayStation. Contacted customer services. Very aggressive woman who said that clearly we had given somebody the number and the authorisation code. Shocking phone manner and unwilling to consider alternatives. Text messages do not state that they are authorising payments or give any reference to money. Interesting that most of phones belong to children. I would love to know what is stopping anyone using someone else’s number to fraudulently make payments?