WebhostinHub has Gone Donwhill and is No Longer a Reliable Business Host I agree with the reviews here - WebhostingHub was a great service back in the mid-2010's, but in the last few years, they've *really* gone downhill. Their severs are slow and get blacklisted for spam a lot, so lots of e-mail issues. It used to be easy to get support, but now it's become nearly impossible - there's always a queue, and the automated system says to "press 2" for a callback "without losing your place in line" - but I ask for callbacks when I'm next in line, and when no one calls back after 2-3 hours, I call back - and then it says I'm #5 in line! It's all become quite disruptive to our business. I'm really disappointed. After many years as a happy customer, I will be looking to migrate to another service provider.

Horrible server response time Horrible server response time! Completely optimized website ruined by extremely slow servers. Support simply try to blame it on the customer by copy-pasting a message about different ways to improve the site, but everything has been optimized and tested. All the recommended speed testing tools clearly show that the server is the problem and not the actual site. I eventually switched hosting and saw an instant improvement. Avoid at all cost!

Don't ever let this company get your credit card. This company gets your credit card, and then the ONLY way to stop them from charging your card for items you do not want - is to CANCEL YOUR CARD. They charge your card randomly, then say, "Sorry, no refunds." How is this even legal?

Do not go there Do not go there. It is a nightmare to cancel your subscription. Very bad experience. You have to cancel by e-mail and you do not receive any news except every year the renewal bill !!!!

"Forever will it dominate your destiny" - Yoda Heb Hosting Hub enticed me to join with a $60/year rate. Then it auto-renewed yearly at twice that rate. While competing rates dropped, my billings stayed the same. I finally decided to get off the Web Hosting Hub freight train. That's when the real problems began. There is no option in the Account Management Panel to turn off auto-renew. There is no option in the panel to cancel. You have to TALK TO support to cancel. Emailing them is apparently NOT an option for cancelling. (Google their support page entitled "How do I cancel my hosting account?" Archived on Wayback Machine 30 Mar 2019 and other dates.) So I called their vaunted 24/7 support on an early Saturday afternoon. 5 minutes into a phone hold with no end in sight... ... so I started a chat session. I was #10 in line! Now, more than 20 minutes into the phone hold, I am #7 in line. At this rate I'll be holding for a chat operator for MORE THAN AN HOUR just to cancel my account. I feel like I'm in Hotel California. I can "check out" anytime I like, but I can never leave. Beware. "Once you start down the dark path, forever will it dominate your destiny." - Yoda They want you in, but they've made it outrageously impossible to get out. Cheap? Count the hidden cost of waiting and waiting on hold. Update: - After 36 minutes on hold: No answer yet, position 5 in chat queue. The saga continues. - After 1 hour and 17 minutes, finally spoke with an operator and got the account cancelled. Made sure I got it in writing/email as evidence, due to online reports of them making unauthorized charges on cards. - At 1 hour and 20 minutes, STILL waiting in the chat queue. Position 2. Outrageous!) - AT ONE HOUR AND 30 MINUTES, MY POSITION IN THE QUEUE SUDDENLY CHANGED FROM #2 to #20. WITHOUT ANY INTERACTION OR WARNING. :-0 Outrageous! It's a good thing I called too. PS. Apparently you CAN cancel an account by email/verified support ticket, but they don't (want to) tell you that on the support page. Operator said that they used to have an Account Management Panel option for clients to just let the account expire, but they DISABLED it. IMO, this company is using coercion to keep renewals artificially high. Avoid at all costs. PPS. Their AMP > Billing > Change Term page showed that the current rate for my account type is only $55/yr. I'm being overcharged. No automatic discount was ever offered.