No response Can't connect to my account. I emailed them 3 times to resolve the error and got no response.

I can not get a truckload shipment to… I can not get a truckload shipment to one location. Will this be fixed?

Customer support is non-existent Customer support is non-existent. No reply to two support tickets. Signed up for free trial, my ASINs never did sync properly. The trial was up after the three days and no update from the sync and no response from CS. Terrible CS.

The Data synchronization from Amazon… The Data synchronization from Amazon was not working (waited for more than a day), and although I received a reply relatively quickly on my email from the support ( to send SKU list in a csv or xls to the support team in order to load SKU list ), I could not come back to the team within the 3 days trial period. So I could not try the application as I could not see any SKUs there, and I haven't received any feedback/offer to prolong the trial because of these technical problems.

Horrible Customer Service I'm currently on the free trial and have issues with the tool. I have contacted customer service 3 times without any response. I was going to subscribe to the pro plan but now very hesitant after this poor customer experience.