Thunes

1 Raffles Pl, Tower 2 28-61, 048616, Singapore, Singapore
http://www.thunes.com
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3.00
Based on 9 Reviews

5

44.44%

4

0.00%

3

11.11%

2

0.00%

1

44.44%
About Thunes

Founded in 2016, Thunes is a B2B company that powers payments for the world’s fastest-growing businesses – from Gig Economy giants such as Uber and Deliveroo and Southeast Asia’s super-app Grab to global Fintech leaders such as PayPal and Remitly. Through a single, simple connection, consumers and businesses can send payments to – and get paid in – every corner of the world. Thunes currently supports 79 currencies, enables payments to 130 countries, and helps to accept 300 payment methods. In April 2022, Thunes acquired a controlling stake in a leading AML and Compliance Platform company Tookitaki, which now enables the company’s advanced compliance, anti-fraud, and anti-money laundering (AML) capabilities, setting an international benchmark for sustainable compliance. The company is headquartered in Singapore, with regional offices in London, Paris, Shanghai, New York, Dubai, Nairobi, Arizona, and Barcelona.

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onesmus gaithuma
KE

Perfect customer service and quick to… Perfect customer service and quick to respond.

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Kevin Githae
KE

Pending Paypal Top up transaction Did a transaction, Mpesa to Paypal. The transaction was successfully debited from my account to Thunes. However, it seems there was a technical glitch between Thunes and PayPal and the transaction failed. On engaging the customer care, they seem to happy to close ticket rather than resolve issue. First one said I retry transaction yet they have my money that would lead to double payment. The other one just sees failed in system transaction status and does not review first if they're in receipt of my money and second which leg did it fail: Between myself and their end as the intermediary or their end and PayPal. Service has always operated smoothly up until now, but the lack of due diligence by customer care and because of witholding my money and not admitting they have it, its a star rating of 1 for me.

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Rene Gonzalez
CA

Good service -

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Rick Sanchez
KE

Ignore the positive reviews! Ignore the positive reviews! Its 2024 they are now in the scam phase! They took my money and gave very ret4rded renpsonses without explaining why.. Very poor customer services 0.1/10

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Ali nasra
SO

nice nice work thanks

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