Not worth the hassle If you're looking for a host with good customer support, then best to look somewhere else. We signed up with the migration request which is advertised as a service on their website, but after 3 days of being passed to a separate support agent on each ticket and very little progress made have given up. We were also ignored when requesting the plan be cancelled which says all you need to know!

HostMantis support is excellent and… HostMantis support is excellent and fast! I have used HostMantis for 2.5 years and have needed support only 10 times. Each time they have been fast and accurate. At their low prices, I was prepared for slower response time. I have been pleasantly surprised. Having used HostGator and, early on, GoDaddy, I looked for and found this inexpensive hosting service. I've been pleased with their stability and customer service.

Good servers - but one of the worst support team ever! Their servers are so good, stable. They also have got many locations. But one major reason why i give them 2 stars is their worst customer support. Their response time during working hours is fine, but their attitude to customers is so bad that it feels like they are offering the service for free. They also don't care about customers, a single complain - and they would ask you to look for another company. Lot of accounts are also being suspended, with a lock that doesn't even violate their ToS, or AUP and arguing with them is very useless as they don't even read whole support but reply based on your title of support ticket.

Server keeps getting hacked Server keeps getting hacked. Lost all of our website content

Nearly 1 year review. I've been with hostmantis for almost 1 year, everything works perfectly, the performance for the price is good. So far, no downtime. Support is fast and straightforward. Ignore the 1 star ratings below, the price increase is necessary to maintain service quality. Those suckers must be the ones who believe in lifetime hosting for $10.