Not worth the hassle If you're looking for a host with good customer support, then best to look somewhere else. We signed up with the migration request which is advertised as a service on their website, but after 3 days of being passed to a separate support agent on each ticket and very little progress made have given up. We were also ignored when requesting the plan be cancelled which says all you need to know!

This is a no-nonsense host This is a no-nonsense host. The uptime is great as is the reliability. The support is swift and courteous. I had one issue with setting up private nameservers with a reseller account and this was never really resolved. Aside from this though I would recommend HastMantis.

Lousy service and offline for days Unfortunately, after the sale of HostMantis, the support became unsustainable, a long response time and always with answers without technical content and very simple. I've been a long time customer, I've always loved Host Mantis, the speed, support and especially the loading time of sites with litespeed servers. The crucial reason for cancellation was the server crash, offline for more than 30 hours, this is unacceptable for a hosting service like Host Mantis

COMPLETE SCAM THEIR SERVERS GET HACKED… COMPLETE SCAM THEIR SERVERS GET HACKED AND GO OFFLINE EVERY OTHER WEEK. SUPPORT DOES NOT ANSWER ANYTHING. THEY SOMETIMES GO OFFLINE FOR 10 DAYS. STAY AWAY. THEY DONT EVEN HAVE A PHONE NUMBER TO REACH IN EMERGENCIES.

Continuously increasing service prices Arbitrarily increasing the service price by 25% without any improvement in service quality. They also removed customer discount codes being applied on the service. Customer support is very bad. Stay away from this provider!