Customer service responses are prompt and knowledgeable Transcribe.com representatives were guided me through the request process and sent useful updates. Sending materials via URL is extremely convenient for our workflow and the order tracking area of the site is great for keeping tabs on projects. It would be great if multiple user accounts that are all part of the same organization could share the same order tracking system.

SOOOOO happy to have found you I am the CEO of PCClassesOnline.com (about to be rebranded to Tech Talk America) and we have started using your service for all of our classes so they can be immediately translated into 91 languages for our users who don't natively speak English. The quality is top notch and the pricing is very fair. Before we discovered your service we'd had horribly flaky relationships with people on Fiverr.com who would do a half assed job and usually deliver late (or never). You'll get plenty of business from people I personally consult with who are getting into the YouTube/Virtual Classroom industry.

Charged Me and Never Received What I Had Ordered My name is Gonzalo I. Gil Order Number: 700-466DC0A4. You accepted a number of songs to be transcribed into guitar tabs, and you never delivered them, but had no problem charging my account. I need to know what happened. I have sent more than 3 emails asking you and you refuse to answer. Gonzalo I. Gil

not worth it for simple orders Needed a short video transcribed. Was promised a 48 turn around, or 2 business days. It took 3 business days to receive a transcription on 1min 30sec video. Price was great but turnaround was awful. Going back to a competitor that has a short turn around on transcriptions like this one, its worth it to pay a little more. Was unimpressed that I had to keep checking the website to see if it was done, and received and email informing me it was ready. All around a poor performance by the company.

Excellent service and product My Transcribe account manager Taylor was extremely responsive and helpful via phone calls and emails. As a first-time customer, I was unsure of my company s server s privacy settings that prevented me from uploading the documents to be transcribed. Taylor helped me work around my server and was patient, helpful and persistent with new ideas until we successfully shared the file. And when Taylor knew she d be out of the office she introduced me to her colleague Brittany to ensure I was taken care of. Thanks! The 2-day turnaround verbatim files have been very helpful and are indeed verbatim. If/when we need another transcription, we will use Transcribe.com.