I feel scammed? Booked a flight from Chicago to Europe, and specified when I searched for flights that I wanted both carry-on and checked luggage. A small note stated that the checked bag wasn't included in the price, and no information on how to add a checked bag was provided. I figured I could add it after I had purchased the flight, but no. Had to reach out to some other company who actually sold the flight and have them cancel the ticket so I could rebook with a checked bag. I will not be rebooking my flight with them, although it might be cheaper it doesn't feel secure at all. I feel scammed. Canceling my trip would be without cancellation fees according to customer service, but I'll believe that when I see it.

Probably one of the most useful… Probably one of the most useful features of Kayak is explore. This is a useful device when looking for EF or just some bargains. Kayak - unlike GF - shows prices for (all?) Asian LCCs, and also has a very good car rental search. Yesterday, thanks to Kayak, I saved 25e on renting a car in April (Keddy by Europcar was shown, while Argus and AutoEurope were not). I agree that OJ, DOJ and more complicated Kayak routes work poorly, and often not at all.

Showing that there are private offers… Showing that there are private offers with lower prices available only after registration but if you make an account and try to get this offer it just redirect to other site with even higher prices than regular ones showed before.

I have NEVER had a problem booking a… I have NEVER had a problem booking a flight thru kayak . I just booked a flight thru you on Cheapo Air . My trip to Cancun was Volaris /Cancun . The problem started before my flight to Cancun . I could not check in online as I didn’t receive my email until midnight before my flight . Because CVG didn’t have a Volaris counter I went to Frontier and was able to check in . Return trip was not so easy . I don’t speak Mexican so I could not check in at 3:00am when I got my email . Volaris is at terminal 2 in Cancun . Frontier is a $30 taxi ride from terminal 2 to terminal 4 where Frontier is . Thank god I gave myself 4 hours to check in at the airport . I was not the only one with this problem as another couple from Cincinnati had the same problem . We talked about this on the plane . They too were worried they would miss their flight . Nobody from Cheapo Air could tell us which terminal to go to ? Volaris is what was suggested but they didn’t know . Kayak is better than this . I’m a veteran traveler and never had a worse problem in all of my travels . I will continue to use kayak but refuse to ever use Cheapo Air agsin . Take them off of your website.

Do not use Kayak or Kiwi. It’s a scam! Very very poor service. Had a very bad experience with Kayak.com. The instructions were not very clear. I was told at Heathrow in London that I need a transit visa to board my onward flight to India and this was not made very clear at the time of the booking I’ve came across passengers sent back from Abu Dhabi to London because they did not have a transit visa. I had to buy another ticket from Abu Dhabi to India. Poor service. No one to talk to at the time of booking. Only interested in selling you add ons and all that information is very clear. I am reporting them to trading standards.