Kgermaineb
GBThere's a great deal that's involved in… There's a great deal that's involved in trying to build a business website and all along the way ASF has been attentive, professional, and accommodating. Tech people speak a different language, most especially a different language from artists. Still,to a person: customer service; tech; the marketing people, have all engaged like partners in our success. It's a journey, sometimes a bit rocky, I'm glad I'm making this trip with ASF.
Patty Stewart
GBI got more than expected when I called needing help! I had an issue uploading a photo for my website. It had been quite awhile since I'd tried this particular task, so I reached out to ASF customer service, knowing in advance that I'd get the help I needed. I had a bit of trouble telling Ronel exactly what I needed to do and he solved the issue by asking me to join him on a Zoom call! This made instructing me SO easy and it just took a few minutes. Again, I was already confident I'd get the help I needed, but felt this went above and beyond what I expected!
customer
GBI wasn't sure who to ask how to fix or… I wasn't sure who to ask how to fix or do what I wanted to get done on my live website. A gallery was not showing. The person who helped me knew the way to help me with that. Within minutes, and with ease, I was made aware of the setting that I had to choose to make the gallery page appear. It was a good thing to get to know how to do since we do a lot of the page management ourselves. I was completely satisfied with the result of that consultation, and thanks again.
Merlyn
GBThe Tech Support team at Art Storefronts is the best! The tech support staff is most knowledgeable, polite, & understanding when I run into a snag. They keep the instructions simple and direct, but friendly. I am an old soul who did not grow up with technology, but try my best when I run into a roadblock. This team wants its customers to succeed.
Nicki Geigert
GBNo Sales I have an issue with no sales so I asked for an analytics of my website to see if I needed some improvements. ASF came up with a couple of things I could improve upon. We will see.