
Lindsey Ashcraft
GBWAYFORTH IS A JOKE WAYFORTH IS A JOKE. NOT ONLY ARE THEY OUTRAGEOUSLLY OVER PRICED, COMMON SENSE WAS NOT EVEN USED IN PACKING UP MY BUSINESS. THEY WERE HIRED TO PACK ONLY PACK, NOT SWEEP UP, CLEAN, OR THROW OUT ANYTHING. VALUABLE AND IRREPLACEABLE SUPPLIES, NOTES AND PERSONAL ITEMS WERE FOUND IN THE DUMPSTER OR ARE ALL TOGETHER MISSING. THERE ARE OVER A DOZEN BOXES THAT WEIGH FROM 45 LBS TO OVER 100 LBS. THESE BOXES CONTAINED FRAIGLE GLASSWARE OR PAINTS, STAINS AND LIQUIDS. I LEFT SHRINK WRAP AND BEGGED, INSISTED, ENCOURAGED THAT IT BE USED TO KEEP THE 100S OF PIECES OF GLASSWARE ORGANIZED. IT WILL TAKE ME MONTHS TO UNDO THE CLUSTER OF A MESS THEY MADE. I HAVE SPOKEN TO SEVERAL CUSTOMER SERVICE PEOPLE AND GOT DIZZY FROM THE NON ENDING MERRY GO ROUND THEY HAD ME ON FOR WEEKS WITH NO RESPONSE. A “MANAGEMNT “ PERSON ON A CONFRENCE CALL WITH THE LOCAL REP. FINALLY CALLED BUT THEY JUST CONTINUED TO JUSTIFY THEIR ACTIONS BY BLAMING ME FOR CONTINUING TO HAVE THEM FINISH THE JOB THEY STARTED..THEN I WAS TOLD IT WAS MY WORD AGAINST THEIRS ABOUT THE ITEMS THROWN OUT!!! I AM GETTING STATEMANTS FROM 4 DIFFERENT PEOPLE THAT WITNESSED THIS INCLUDING MY FRIEND THAT WENT DUMPSTER DIVING. HOW DARE WAYFORTH ACCUSE ME OF LYING! THEY SCREWED UP REPEATEDLY AND QUOTING ME THEY SCRIPTED POLICIES ISN’T GOING TO CUT IT. THEY HAVE PARALYZED MY BUSINESS AND INCOME. I RETURNED 40+/- OF THEIR PRECIOUS LOGO PRINTED BOXES. I WAS OFFERED SOME SORT OF “CREDIT” FOR DOING THIS, HOWEVER, THEY DON’T USE USED BOXES! WHY, HOW INCREDIBLLY WASTFUL AND WAY TO GO IN CONTRIBUTING TO GLOBALE WARMNING. I BE ASHAMBED AND EMBARRASSED IF THAT WAS COMPANY POLICY. MY LAST CONVERSATION WITH WAYFORTH CONCLUDED WITH THE LOCAL SALES REP CALLING ME BY THE WRONG NAME!!! I KNOW THIS MESS IS FAR FROM OVER AND AS I OPEN EVERY BOX I AM WAITING FOR THE NEXT SHOE TO DROP OR STUPID ISSUE TO REVEAL ITSELF. HIRE ANYONE BUT WAYFORTH!!!!~!

S LaPrade
GBSmooth move with Wayforth Smooth move with Wayforth! Everyone involved, from my initial consult through move prep, packing, and moving, was very friendly and professional. Kathy Boykin (my initial consult) was a reassuring presence and helped calm my anxieties about my move, while Leslie Funk, my client guide manager who supervised the actual packing and moving, was very organized, calm, and thorough. There were a few delicate items she packed personally to ensure their safety during transit. She stationed the right members of her team in the right areas to make the most of their expertise, and the various packers and movers worked well together like a well-oiled machine. I couldn't be more pleased.

Jill Lowery
GBUse at your own peril or stupi Packed 1st day by English speaking people who did a pretty good job. Moved next day by different men all with different Spanish dialects from Guatemala, Mexico, & Venezuela. Team lead said he couldn’t even understand them all. Biggest poop sandwich ever & company tried to weasel out of any responsibility. Paid over $4k for the worst move ever. Lost silverware x 17 days — turns out it was still in old house. Put $200 office chair in pile to be trashed or sold. My guess is one of the movers needed a chair. Chair found, shredder reimbursed. Now 6 months later & have discovered all our Christmas decorations are not to be found. They are irreplaceable & this is our last Christmas with mom. Lost brother, sister, & niece & all their mementoes are gone. They tossed or stole them. Crying won’t bring them back. Glad this company went bankrupt — dishonest all around. 2 hours late to arrive, tried to leave before an entire room had been loaded then wanted me to pay for their screwups. I even tipped the jeks. VP showed up so something was already screwy & she played me that they would get it right. It was an awful experience by sorry ass company who lie like the rest of us breathe.

Ahmad Kabiryousefi
GBTERRIBLE EXPERIENCE If you want to relocate, do yourself a big favor and don't hire this company. They are very dishonest, unreliable, and unprofessional. When I was planning to move to my new home, which was only 30 min away, the estimator came and she gave me an estimated quote of $5,000-$7,000 but not exceeding $7,000. Now they billed me over $14,000 and they also damaged a lot my dishes, antiques, and furniture. They are not taking responsibility for the damages. We had some big artwork that was framed and needed to be boxed. They measured those frames and told us that they would come back with boxes big enough to cover these frames. When they arrived, they packed everything else and kept the frames for last, which resulted in them not having boxes big enough for the frames. Because of this, they had to disassemble and refabricate the boxes to the right sizes. With about 10 employees, they were standing there for over 2 hours until the boxes were ready to be packed, which they charged me for those 2 hours that they made the mistake for. I am very unhappy with this experience. I had many issues during the process with being quoted a different price, each time higher than the last. This move happened in November 2021 and they still have not tried to resolve these issues, especially regarding my damaged property. I would not recommend this moving company to ANYBODY.

Helen Dimoff
GBunresponsive, unreliable Was Livible, then merged with Wayforth. Boston area totally unresponsive, does not return calls.