This company is very shady This company is very shady. I ordered books paid for them and then a year later I’m told they are charging me for my subscription! Lo and behold they charged me last year … I missed seeing chargers my husband had surgery and I was not as diligent combing the credit card charges. I asked to have my money refunded as I never used their services…. They refused… Don’t buy from them unless you want charges a month later for a subscription you don’t wish to have!

I ordered several books for my children… I ordered several books for my children which were reasonably priced and delivered timely. We have loved them! I had a small mishap which was an oversight on my behalf but Puppy Dogs worked with me in a timely manner and helped remedy my mistake. Their customer service is as wonderful as their book selection. Highly recommend!

Buyer Beware!!! Buyer Beware!!!! I ordered a set of books, received 2 sets (supposedly I clicked yes to add another to the order, which I did not) and was charged almost double. Then I was autoenrolled in a yearly subscription for $97 + tax. So very frustrating. This is obviously a fraudulent company that is preying on parents that want to help their children with emotional distress and this company just wants to take your money by using covert tactics. Do NOT buy from them! The BBB needs to investigate this company and shut them down!

12/7/2023 charged without authorization 12/7/2023. When Paypal notified me last night that I had been charged $103.79 I panicked as I had not made a purchase and didn't even recognize the company name. I discovered that in Oct 2022 I made a $38 purchase from the company. In November 2022 I was charged $103.79 for a subscription service I did not authorize. I failed to notice the charge in 2022. The charge on 12/7/2023 was a renewal of a charge I did not authorize. I hope the company will refund both of the $103.79 charges.

Real people giving Real Service In a world that is more AI than Real, where our conversation is by text rather than mouth and our lives are governed by unseen, yet controlling forces, I was delighted to find Puppy Dogs & Icecream. They are real people writing about real life and providing real books to give children a real understanding of a real life. And the cherry on top is their service. It is beyond every other service experience I have had in recent years. My email to customer service was answered within the hour. It was personable and understanding and included an action on their end that I thought I may have to fight for. They are the REAL Deal.