Lauren
GBTERRIBLE COMPANY AND SNEAKS ADDITIONAL… TERRIBLE COMPANY AND SNEAKS ADDITIONAL BOOKS INTO MY ORDER THAT I DID NOT APPROVE OF. THEY WILL LATER CHARGE FOR YEARLY SUBSCRIPTION THAT I DID NOT EVEN KNOW I WAS BEING SIGNED UP FOR. DO THEY MAKE DECENT BOOKS? SURE. HOWEVER, I WILL NEVER MAKE ANOTHER PURCHASE FROM THIS COMPANY EVER AGAIN.
Donna Kiger
GBI purchased a 3 book set but then was…Unsolicited subscription and unsolicited books I purchased a 3 book set but then was billed for 3 more books I didn't purchase, They arrived and then I now am charged another $ 103.79 for nothing I am aware of unless it's a year subscription I don't need or want! Please resolve this matter of unsolicited subscription and refund my $103.79 immediately! I tried to call the phone number listed but they aren't set up to respond to calls. My name is Donna Kiger
Diana Omo Hallock
GBGreat books! Great Service! With fabulous books for children and outstanding customer service, I can't say enough wonderful things about Puppy Dogs & Ice Cream...a grandmother's dream!
Whittney Harris
GBI ordered several books for my children… I ordered several books for my children which were reasonably priced and delivered timely. We have loved them! I had a small mishap which was an oversight on my behalf but Puppy Dogs worked with me in a timely manner and helped remedy my mistake. Their customer service is as wonderful as their book selection. Highly recommend!
Janice Carta
GBI just found that I am being billed monthly for a subscription. I just found that I have been being billed for a subscription since April 2023. This is December 2023. I called to ask what this was about; they could not answer what purchase was made because they did not know. When I asked to cancel they stated that they can only refund the past three months. A BIG scam because it is another aggressive marketing scheme to get paid for nothing. Their billing information on my bank statement says Puppy Dogs and Ice Cream Pub. Apparently when I saw the charge in the past, I ignored it because we do go out for ice cream and often the business's billing on our statement show a different name that is not on the business that we patronized. Tricky way to make a profit.