I got this service for the offline book… I got this service for the offline book reading during a trip. It was problematic and constantly was logging me out and since I didn't have internet service, I couldn't log back in to have access to books. When we were able to listen to books, the longer chapter books didn't save where you were at in the book, and it restared at the beginning every time the app was opened. My kids love Epic, but if you want this to use this service offline, it's not reliable.

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Amazing for all From a teacher and a parent standpoint, Epic is great!! I love that I can find themed books and make collections for my students. There is such a wide range in levels which makes it great for differentiating and allowing students to choose lots of different kids of books. The variety of book genres/ types (picture, chapter, graphic novels) is also fabulous. All in all I would recommend this to any teacher and to parents as well.

I was getting charged almost $85 for a… I was getting charged almost $85 for a subscription I didn't even know I had. I have no idea how long I've been paying for this or how to even log in. I just happened to notice it was taken out of my account. I contacted Epic about this situation and haven't heard back, I'll update if I do. Update- I contacted Epic and they did get back to me within 24 hours. While they did refund my money for this month and cancel my subscription, I have apparently been paying for this since May of 2022. I know I wouldn't have signed up for something that was $85 a month when my child NEVER uses this so it's likely that it was free for 3 months or whatever and then it started charging. I wasn't receiving any transaction emails, nothing. I'll take blame for not canceling a subscription I didn't know I had (or must have forgotten about) and for not checking my CC transactions better, but they very discreetly steal money from you.

I haven't been able to log in for some… Update: I was finally contacted by someone at Epic, and my issue has been resolved. My daughter does really enjoy the site, and they use it at our local public school. *** I haven't been able to log in for some time. The password reset option through the website hasn't worked despite multiple attempts. I have submitted a ticket through your automated system and haven't been contacted. Please help me get this resolved.