Jan Jacobs
GBRevised to Not Disappointing Original: Digital downloads require an account/subscription with a specific reader. This was not disclosed during the purchase process. If it had been disclosed I would not have purchased the download. Revised: I am in error about the required reader and would like to retract this review. Discount Magazines explained the reader to me and how its use was disclosed during the purchase process. I made a mistake in not reading the details. And Discount Magazines was very gracious in refunding my money.
Celeste
GBStellar customer service!!!! I've had excellent customer service through an email exchange and cannot say enough great things! Price beats the direct magazine company pricing every time. And their customer service is top notch.
Dennis
GBNo magazine in almost a year This company is joke. Did a 3 year renewal back in November 2021. Never received a single issue. Contacted customer service in mid February. Was told can't do a 3 year renewal anymore. Was refunded 1 year and they set up a new 2 year subscription. Was given brand new order number. June 1st and still no magazine. Checked account orders today and order number not even listed. This company has totally dropped the ball again. DO NOT USE THIS COMPANY!! There are others out there that WILL actually do what they say and offer. Very disappointed
Judi Phillips
GBBest deals, best service, website access is great! I got many enticing offers in the mail and started to doubt my subscriptions with you were valuable. But prompted by your c/s agent, decided to analyze further and found that when I add on the efficiency of your service, there is no better deal. I can log on at any time to see my status within the subscription & see when $ is due. The individual magazine's own sites hide this info so you never know your status.
Judy Swanston
GBThat DiscountMags.com is a 3rd party company I tried to change the Delivery name and address for the Us Magazine to coincide with the People Magazine in which I ordered at the same time. Your system allowed me to correct the address but not the name. I then requested assistance via e-mail and was informed that I had to call Us Magazine directly and was given the number to call. As per the representative that she talked to, she informed me that she could not change it and that I needed to have you change it because DiscountMags is considered a 3rd party company. I sent this message to DiscountMags via e-mail and am waiting for a response. I have been trying to change this since I placed the order on 1/3/2024.