Susan Jones
GBTop Representative, JODI On July 15, 2021 I spoke with Jodi at discount magazines about my 46 separate magazine accounts, showing multiple order numbers. She was AWSOME!! Took over 1 hour of her time to walk me through each and every account and letting me know the best rate, when the accounts merged, extended due dates and so much more!! She had patience, empathy, didn't rush me, listened and answered my questions over and over. I would recommend Jodi for a very special KUDOS for all of the above and more than I can express, she is an OUTSTANDING Customer Representative for Discount Magazines. Thank you.
DebM
GBReally bad Really bad. Added to subscription to New Yorker in December and have not received anything since then. Confirmation email said "Your current subscription will be extended**:Between 02/18/2021 and 03/18/2021" and "Please allow 4-6 weeks for the renewal to be tacked on to the account." It's almost May. Excuses when we email. The COVID response is getting really old--how exactly does COVID screw up making some changes on a computer so badly? UPDATE: About 2 1/2 weeks after this review the magazine began coming again.
Tara
PTPrices for subscriptions are great Prices for subscriptions are great. My renewal dates did not match up and they worked with the publisher to fix it. I got updated often while it was being sorted out.
Robert A. Brayton
GBAlways a happy customer with Discount Mags Customer service reviewed and began working on my magazine issue with expediency and professionalism. Because of this Farm and Ranch magazine publisher listened to Discount Mags and fixed the problem. This is why I always subscribe to my many magazines with the professionals at Discount Mags and will continue for many years to come. I also tell my friends about your website at Discount Mags. Keep up the good work.
Jonathan Small
GBThis company is what is known as a… This company is what is known as a subscription trap. I have attempted to contact them to cancel subscriptions because I found out they automatically renew at a much higher rate. This was not explained initially. I have contacted the Apple Card people and will wait for their results. I also plan to contact the Ohio State attorney General‘s office for consumer fraud, and let them know what has happened. Evidently, this is a common ploy unknown to me.