Michael
EGPlease don't use this company. We advise against engaging in business with this company. As of this writing, we have not received the funds owed to us. Despite our repeated attempts to contact them via email, they have failed to respond. Consequently, we have filed a complaint of fraud with all relevant US agencies. We will provide an update to this review once we have received our funds.
AS
GB2 years and going strong I have been using Transaction Cloud for last 2 years. I have always found their customer service to be very responsive when I reach out to them. Payouts are as promised, whenever I have questions their team gives me the detail I need. Their software seems very robust, I never had issues with downtime. I like that they keep adding more features. I like the affiliate marketing feature which is no-code. Also, I like the sales tax solution they provide, it saves my business valuable time and reduces headache due to VAT, GST, Sales tax filing in various jurisdictions.
Nate Davidson
GBIT RUINED MY BUSINESS I started using Transaction cloud as a business. Business was fine. I deliver digits services via email. There was a customer who didn’t check his email and they went straight to Transaction cloud and asked for a refund. We provided the service delivery with time stamps but Transaction cloud turned off our payment option and suspended our account for 6 months with more than a $1,000 on it. It also made us lose an average of $600 earnings a day and we had to shut down our website and deliver a lot of services for free to compensate other customers.
Ayila
GBI have been a loyal user of Transaction… I have been a loyal user of Transaction Cloud for over a year now, and I must say that my experience with them has been nothing short of exceptional. One of the standout features that truly sets Transaction Cloud apart is their frictionless localized checkout process. This has played a significant role in boosting my sales by providing a seamless and convenient experience for my customers, regardless of their location. The impact on my sales has been substantial, thanks to Transaction Cloud's innovative approach to ensuring a smooth checkout process for buyers around the world. This localized checkout has removed barriers and hurdles that often deterred potential customers, allowing me to expand my reach and tap into new markets effortlessly. One aspect of Transaction Cloud that has made a huge difference for me is their affiliate management and payout system. Affiliate marketing has always been a powerful tool, but the administrative burden of manually tracking and paying each affiliate can be overwhelming. With Transaction Cloud, I've been able to fully leverage the benefits of affiliate marketing without the headache of managing payments manually. Their automated affiliate payout system is a game-changer. It seamlessly processes payments to my affiliates, ensuring they are rewarded promptly for their efforts in driving sales to my business. This has not only simplified my workflow but has also fostered strong relationships with my affiliates, as they appreciate the reliability and timeliness of their earnings. In a competitive business landscape, Transaction Cloud's commitment to providing top-notch services that directly contribute to sales growth and operational efficiency is truly commendable. I'm genuinely grateful for their platform's impact on my business, and I can confidently recommend Transaction Cloud to any entrepreneur seeking to enhance their sales and streamline their affiliate marketing efforts.
Mutita Dawwatee
TH11.5% fee + 0.50 INSANE HIGH not transparent i think all these reviews here are not real before i even signed up i contacted their support regarding fees (since they not transparent at all, RED FLAG) they told me "Fees are 4.99% + $0.50 per transaction." so i signed up, did verification (what is very weird you need to have an online call and they ask you questions they could ask by email (had to wait 2 weeks for this meeting online, waste of time) then i was approved and received an email with the following nonsense "underwriting team decided that your fees will be 8.5% + 0.50 and refund reserve is 3%." meaning 11.5% fee + 0.50 every transaction this is mroe then the double they told me!! is insane high i ask them for DETAILED clarification why am i high risk, (i sell seo services) i never had a dispute in stripe or anywhere for over 15 years i even showed this... i did not received a clear answer only nonsense with sorry is final decision it is not it is MISLEADING telling people it is 4.9% and then raise it more then the double even a freelance platform is cheaper, wasted my time on this UNPROFESSIONAL unknown company (now you know why they unknown) how can you make a brand with the highest fees on the internet!!! it is a joke... at least i am happy i did not wasted my time on developing a plugin for this processor it seems they do not want to grow, and underwriting team seem to be with an IQ-10000 to place these fees and not able to tell why that is.. NOT TRANSPARENT, NOT PROFESSIONAL STAY AWAY, waste of your time and money! they slowly with response and once you get it, they not straight forward! Update after response.. bullocks I think my initial review says enough seo services are not high risk, like said unprofessional and people stay away, such companies are a rip off!!! i received an email from them 5 march 2024 or i could delete my review, as you can see i do not! be transparent, ripping people off and have lame excuses can cause a bad review, deal with it, you brought this on yourself. No moaning to me for to remove it, NOT IN A MILLION YEARS, HONESTY LAST LONGER UPDATE 6 MARCH, they suspended my account because they did not like or accepted i leave my BAD EXPERIENCE review on trustpilot.... this says enough you can not trust them and are very unprofessional STAY AWAY terrible company