
Brit
GBI wish I didn’t even have to rate it… I wish I didn’t even have to rate it one star! The forms I purchased were sent as a read only and the password given by deeds.com was invalid so I was unable to fill it out, then the account I used to set it up was deleted. I contacted customer service to see if I could get a new password to unlock the document and they gave me a link to log into my (deleted by them) account. I contacted them again to fix the problem and was told my order had been canceled and refunded and my accounts have been deleted along with a passive aggressive message. I sent a picture of the form to a lawyer to get his thoughts and he said the wording was very off. Couldn’t use the form anyways! Beware of this site.

angieharrison
GBShady Business Practices County said that my deed did not meet the state transfer requirements for a true quitclaim deed. When I then checked the state code section reference, the section wasn't even valid. When I asked them to please provide a correct deed or refund, they cancelled my account (presumably so that I couldn't write a negative review?). At least they did provide a refund. Definitely will not use again, not because they had an error, but due to cancelling the account. Shady.

Philippe B
GBTerrible customer service and dishonest I left the following 1-star review on deeds.com on Sept 23: "I purchased a Quit Claim Deed package a couple weeks ago. The included guide unfortunately didn't answer all the questions about my specific case of how to fill it out, so I sent them a couple questions on Sept 8. It's now the 23rd, and still no reply. The form is a useless waste of money if I don't know how to fill it out in a legally-accurate way." This time, they replied literally within minutes... by closing my account and sending me an email threatening legal action if I use the form I purchased. They said they will send a refund, which I look forward to seeing. They did NOT post the review that I left on their website. UPDATE: My review has now posted to their website. They have also sent a second very prompt letter now threatening legal action for posting reviews on 3rd party websites (like this one). It's a shame they weren't this diligent in responding to my customer service request...

Robin Boren-Coleman Sexton
GBBUYER BEWARE BUYER BEWARE. I am a 22 year practicing attorney and I I have had a deeds.com account for several months and I was very satisfied in the beginning. However, if I needed an answer to a question, the answer never came. I tried to call the facility, but I never received a message back. After ordering several deeds, unbeknownst to me my account was deleted. Access to the deeds I have purchased is denied as well. I have tried to garner a response but can not. This is not the way to run a business and as I have spent quite a but of money I would like the deeds that I ordered.

Walter
GBI paid for a package that contained the… I paid for a package that contained the bargain and sale deed and all of the forms were from 2019. The NJ State forms have all been updated but they are charging you for old data.