All followup has to be done by me The only account that has settled has negotiated directly with me. . . I sent the information regarding the settlement, and then I get a generic congrats email from you saying you settled on one account. I have a pending lawsuit, and on 7 occasions, you dropped the ball. Not uploading information, not returning my phone calls, not responding to the court. I am really second guessing my decision to enroll with you. I have been contacted by numerous law firms who already provide better attention to me.

A horrible experience 34 months in the program only to be told it would take an additional 11 months. That is after paying an extra $206 a month for 12 months. We were told at that time the program would be shortened by "3 to 5 months". I have found the company to to be deceptive and dishonest at best. I have to almost harass them to get a return call from "upper management", in the end it will cost us more than $10,000 more than the original contract, but that's just an estimate (sarcasm totally intended)

DO NOT USE THIS COMPANY!!! DO NOT USE THIS COMPANY!!!! The fees they charge you for paying with your own money is ridiculous. They give you a small amount in the papers you sign when you begin but then it double and triples. If you must do debt refinance, do not use this company. Hidden fees!!!! Global Client solutions is also the company used by them. Don't use them either. I foolishly looked at other experiences and said that wouldn't happen to me but I was wrong. Seriously don't use this company.

5 year journey to recovery Having been a client for 5 years after a nasty divorce, they were able to help me get going in the right direction. I only had one issue with a lawyer that was on retainer that showed absolutely no interest in assisting me. In fact I felt like an inconvenience. Everyone else was top notch and I would recommend Pioneer to anyone. Thanks everyone- you guys are the best=

So my account was to be closed out last… So my account was to be closed out last month and the balance in my GCS was to be returned. Didn't happen. And because of that, they took out another month's fee and tried to pay one of the creditors when it was obvious there wasn't enough in the account.