JustBFair L
GBIm learning that Pioneer Law Firm did… Im learning that Pioneer Law Firm did not pay off the credit in full as they stated, i have email confirmation as well. Do not trust PLF, i am going to have to go through BBB again inregards to the lousy services they provide.. Terrible service!!!
Brian Kiesling
GBWithout a doubt the worst customer… Without a doubt the worst customer service of all time. They withdrew money out of my account and couldn’t care less about refunding the funds. So much attitude with every person in customer service. Look elsewhere.
Frustrated
GBAll followup has to be done by me The only account that has settled has negotiated directly with me. . . I sent the information regarding the settlement, and then I get a generic congrats email from you saying you settled on one account. I have a pending lawsuit, and on 7 occasions, you dropped the ball. Not uploading information, not returning my phone calls, not responding to the court. I am really second guessing my decision to enroll with you. I have been contacted by numerous law firms who already provide better attention to me.
Bradley Roseberry
GB5 year journey to recovery Having been a client for 5 years after a nasty divorce, they were able to help me get going in the right direction. I only had one issue with a lawyer that was on retainer that showed absolutely no interest in assisting me. In fact I felt like an inconvenience. Everyone else was top notch and I would recommend Pioneer to anyone. Thanks everyone- you guys are the best=
Craig
GBAvoid Pioneer I started with around $44k in credit card debt. I'm on the 4 year program scheduled to finish by September. I have one account remaining to settle and contacted pioneer earlier this year about paying off my remaining balance (around $4k in remaining payments) and they said it would take over $9000. They said I will have to make payments to the company directly after I complete the program if I don't pay any extra to then now. I have asked them to get a settlement offer from this last company but they refuse. They won't respond to emails or return phone calls. When I enrolled in the program I was told that I would most likely finish the program early. I have made all my payments on time so it's very frustrating that they were off by over $5000 and that they refuse to make any effort to settle this final account.