AGGRESSIVE SOLICITORS THAT WON'T STOP CALLING This company solicits business yet the representatives lie each time and say they aren't soliciting. They want to talk to the business owner about their personal business issues which are actually tax issues. The IRS messed up a return for the company I work for. It is being worked out, but in the meantime, we are getting all of these tax companies calling constantly lying to us about who they are and what they do. I do not appreciate the lies from these companies and their representatives who are all very rude. I told the rep over and over that I know it’s a solicitation and that we weren’t interested. He still kept trying to harass me. The business owner responded and said, "I don't believe this review was made by someone who had an interaction with my business." Really? So you think I like to just get on here to make fake reviews? Give me a break. A couple months later, we received yet two more calls from them soliciting business. I recorded the conversation from yesterday, 9/3/19, whose name was Joseph aka Joe, and told him they were instructed to put us on their do-not-call list months ago, which apparently they ignored. I let him know that I left them a review about their literal, continuous harassment and refusal to comply with our requests to stop calling. I told him our conversation was being recorded and that they really needed to put us on their do-not-call list. After the call ended, a few minutes later I received an email stating the firm received a 1-star review from Joseph Hickey, who is the owner of Compass Tax Group and an Arkansas attorney. Obviously, this review was left out of spite. When I learned that Mr. Hickey was an attorney, I let him know I would be filing a bar complaint due to the continued harassment and their unwillingness to stop calling. NOW he’s concerned. That’s what happens when you continue to solicit business in direct violation of a customer’s wishes.

Rude and Horrible service Rude and Horrible service! Even taking the time to give this negative review is not worth the time or respect the aggressive caller deserves. I wish you the best of luck and pray for this business because with cold calling manners that i experienced will be the companies own self destruction. I'm scared for my life and hate the fact that i even have to share my name. Good Luck

We have been working with Compass Tax… We have been working with Compass Tax Group on an ongoing IRS issue. Our attorney Chris Tibbals is a true professional. He was persistent, gave us a clear strategy and followed through on what he said. Very happy with the service.

Bases on the reviews this seems like they need a refresh in Customer Service Interaction Bases on the reviews this seems like a great company however the demeaning and condescending nature of the staff leaves less to be desired. The knowledge they hold should be used to educate and enlighten business owners as opposed to berating and insulting them.

Terrible Business Practice Scam call from someone named Sierra at Compass Tax Group. Said that there was a state tax lien that had been filed which is utterly false. There are no tax liens against our company and this is nothing more than a fraudulent unsolicited call to try and stir up business for themselves. Stay far away.