Bases on the reviews this seems like they need a refresh in Customer Service Interaction Bases on the reviews this seems like a great company however the demeaning and condescending nature of the staff leaves less to be desired. The knowledge they hold should be used to educate and enlighten business owners as opposed to berating and insulting them.

What a nightmare What a nightmare! I received a few calls (I’ll leave the person’s name out for his privacy), however the first initial phone calls were okay, however I had not called them back due to the reviews and the feedback received from an individual. Anyway, I received another phone call from the same agent and he was giving me information that I hadn’t known, he then transferred me to his “manager”. If this is his manager then I’m afraid to meet the CEO. The manager was rude, condescending, and abrasive. He wouldn’t let me speak and then when I finally stopped him and asked him the main questions I need to know. He began to yell at me and became extremely aggressive. It was like a boxing match but instead of using fists he was using his mouth, then he proceeded to tell me that he doesn’t want my business. He went from saying they were looking to help, to saying they don’t want the business because they realize you’re on to their nonsense. The experience was truly unforgettable. They need restructuring and better training. Not everyone is going to be interested in your services, it’s apart of business. Instead these people throw tantrums and become disrespectful.