Wa
GBTerrible app. Zero help from support. Terrible app. Customer service is zero stars. They take your money and provide zero support. Response: it’s amazing how you can reply to my review in less than 24 hours but your company provides zero customer service to us. Do not justify your actions of providing poor service, train your team better.
Lisa Molina
GBYour service was so easy to use and… Your service was so easy to use and easy to understand. I was also very impressed with the quick response to any question that I had by your customer service reps.
Nicholas Gavrilos
GBExtremely misleading and 0 support Extremely misleading. I'm a business and they advised their expected cost based on their analysis of local law. Turns out I couldn't use anything they provided for me as I needed an attorney to represent me b/c I was an LLC (so, i couldn't do a pro se case period -- total waste of money). They refused to give me a refund and refused to further discuss the matter. Will never use them again.
Polina Kolenitchenko
GBI’ve been having the worst experience… I’ve been having the worst experience with this company. I only got it so they can organize the virtual hearing for me (which they claim they do and it’s so easy) and so I know all the timelines and am not stressing about it. Turns out that they can’t organize the virtual hearing and they also don’t even know how to do it. They gave me the regular number from court to call and ask there. Where I couldn’t get through to anyone. I had to do all the research myself during my travels whenever I had time and turns out that I need to write a letter to the judge and it all got so stressful. They also couldn’t give me any answers on how long before the date I need to serve the people I’m suing. They just said I should wait until I have it figured out with the virtual hearing and their answer was “before the date”. And it’s one week before the date now. I was ignored multiple times and expressed how unhappy I am with the service and if they can do the serving asap. No response
William Perry
GBNot so perfect paperwork They offered “perfect paperwork” which came back with errors, I am not a legal expert and the filing would have been rejected by the court had I not luckily found this.