Firstbase.io

New York, United States
image
4.10
Based on 20 Reviews

5

70.00%

4

10.00%

3

0.00%

2

0.00%

1

20.00%
About Firstbase.io

We have made it easier than ever for tech entrepreneurs to start a business in the United States and establish a bank account even while abroad.

Tags
Contact Info

You need to Login first to submit your review.

image
Gordon Olson
GB

Firstbase has a straightforward process… Firstbase has a straightforward process for incorporating a company. Fast and efficient the main portal has a simple and nice layout. When you take in all costs and other items they offer and compare them to separate services they are on par and in some cases cheaper. Would recommend it to others for ease of use and set up.

image
CC
IT

Terrible Customer Service, Zero ResponsivenessI am utterly appalled by the abysmal… I am utterly appalled by the abysmal customer service and complete lack of responsiveness from this company. Despite multiple attempts to contact them regarding a refund for services I no longer require, I have been met with nothing but silence. After purchasing their LLC services, I encountered a change in my business plans and promptly requested a refund within the 7-day money-back window as per their policy. However, despite numerous emails and calls, they have failed to acknowledge my request or provide any assistance whatsoever. This level of negligence and disregard for customer satisfaction is absolutely disgraceful. It's evident that this company cares more about making sales than fulfilling their obligations to their customers. I strongly advise anyone considering using their services to think twice and proceed with extreme caution. Based on my experience, I cannot in good conscience recommend this company to anyone. Save yourself the headache and frustration and take your business elsewhere.

image
Digital Global
ET

Thank you Mr.Stefano We have recently incorporated our LLC with Firebase. To be Frank, we had the worst service. But we can not condemn all. We really want to thank and give Mr.Stefano 10 out of 5. Thank you so much - God bless you. We are totally unhappy and we will definitely settle our loss legally. We were having email replies because of him. We think you should be the one who leads the customers' care department. We will definitely close our LLC and start with another agent.

image
Las
GB

Firstbase was excellent and really easy… Firstbase was excellent and really easy to setup. Lucas Rios helped me in quickly answering my questions and concerns

image
Noah L
CA

The customer support team is WORLD… The customer support team is WORLD class. I am talking, calls, whatsapp, SLA times under 5 minutes. Fortune 100 companies should take note of this! It's no wonder they are growing so fast! Shout out to Stafano toO!

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow