Just poor Just poor. My washing machine smoking now and they answering the phone then hang up straight away.

Simply the Best! Jay and Kav were exceptionally professional at all times. Great communications about when they were due to arrive within the four-hour timeslot. Very clean and tidy, stuck firmly to the estimate given. Highly recommended.

Thank you JK Domestics Thank you JK Domestics, lovely staff on the end of the phone, quick response for an appointment. Dave the engineer fixed my machine there and then. Saying he always carries spare parts on his van. Thank you and a good price too. Definitely would recommend

Issues with the extended warranty team, but superb service from Jk Domestics. Highly recommended Absolutely shocking service, booked a repair 12 days ago. I waited in all day and no engineer turned up. When I rang they said they had no contact details for me . They then wanted to rearrange for the following Tuesday leaving me 18 days without an oven. A full day wasted and and shocking customer service. The issue has been resolved now, it's a shame I had to complain on here for something to be done though. Following our telephone conversation with the engineers today. They had our issue resolved within half an hour. The fault lay with the extended warranty team and not Jk Domestics. The lady at Jk Domestics indeed did do as she said and resolved our issues and an engineer was with us within 30 minutes and had the cooker fixed. So s huge thank you to Jk Domestics for resolving our issue and complaint. Shame on the extended warranty team but big thanks to Jk Domestics, cannot fault their service and resolution... Spot on.

Job well done Thank you to all the girls in the office who kept me informed when the engineer would be with me. Big shout out to Dave for fixing my fridge freezer. Really pleasant guy who knows his stuff and even cleaned the mess under the skirting.