Issues with the extended warranty team, but superb service from Jk Domestics. Highly recommended Absolutely shocking service, booked a repair 12 days ago. I waited in all day and no engineer turned up. When I rang they said they had no contact details for me . They then wanted to rearrange for the following Tuesday leaving me 18 days without an oven. A full day wasted and and shocking customer service. The issue has been resolved now, it's a shame I had to complain on here for something to be done though. Following our telephone conversation with the engineers today. They had our issue resolved within half an hour. The fault lay with the extended warranty team and not Jk Domestics. The lady at Jk Domestics indeed did do as she said and resolved our issues and an engineer was with us within 30 minutes and had the cooker fixed. So s huge thank you to Jk Domestics for resolving our issue and complaint. Shame on the extended warranty team but big thanks to Jk Domestics, cannot fault their service and resolution... Spot on.

Job well done Thank you to all the girls in the office who kept me informed when the engineer would be with me. Big shout out to Dave for fixing my fridge freezer. Really pleasant guy who knows his stuff and even cleaned the mess under the skirting.

No communication between engineers and… No communication between engineers and team mates. An engineer came out few Tuesdays back but for some reason the part was ordered on Friday despite me calling up everyday. Why take so long?When speaking to team members they didn't seem to bothered with my concerns or complaint. They kept passing me on to different people. They have come out now to fix the problem but still really angry about the service I have received from them which took just less then 2 weeks to fix.Domestic and General is as useless.

Excellent service and advice Excellent service and advice. Jason did all the safety checks and fitted my cooker. He was friendly and efficient and also advised me about updating my washing machine. I would recommend JK Domestics to anyone. Lovely office staff too.

Avoid. Take payment and never return to fix Booked and paid £135 for an oven repair on 7th September. Repair man came out 3 days later to investigate. No contact since, no replies to emails, I call them up and get cut off constantly. Currently on day 42 without an oven and £135 down. Do not use this company.