Requested a quote thought it was high… Requested a quote thought it was high so didn’t go for it now they are texting none stop from different numbers calling me and emailing me! STOP

Warning do not use this company Warning, do not use this company absolute charlatans. 2 weeks of phoning and being basically lied to and my cooker is still not fixed. They Gave incorrect information, told me it was my fault only for me to point out that i had made the issue very clear to them. charged incorrectly and messed around - huge charge out fees. many many phone calls only for them to declare that they could not provide a qualified gas safe engineer (!) and to cancel the job. waste of 2 week and no fix. Would not recommend them to someone i didn't like.

Outrageous overcharging for Parts - AVOID Rapiar cal out fee £139 2400w heating element needed replacing on my cooker. Retail cost on Amazon =£14.99 Cost from goassist without taking cover - £95.56 If I took out 12 months cover ay 13.99 a month for 12 months cost would be £56. Turned down cover on initial call. Freelance engineers they use can't fit the part they have in the van until they get the go ahead that I've paid. Charlatans

AVOID! Agree with the previous review, stay well clear of them. Awful customer service and completely overcharging and trying to upsell with claiming more is wrong than actually is. I paid my £129 had the initial engineer visit and was unconvinced by the diagnosis on my dishwasher after his 1 minute review. On top of which it was allegedly a "special order set of parts" at another £180 (so over £300 in total) and would take 2-4 weeks to fix. I've since called Bosch out who have repaired the machine in the first visit within a week of booking for £200 all in and it didn't need multiple parts. So my suspicions on the incompetence of the Go Assist engineer were correct. Go Assist are refusing to refund me though despite poor service so will be pursuing through the credit card company.

Goassist - More like Noassist! I have to give one star as it seems impossible to give them zero! Briefly, I contacted Goassist to arrange a repair of a fridgefreezer. After calling them the unit began working again over the weekend but they charged me £89.00 and wouldn't refund the amount as they say I missed the cancellation point. They are closed over the weekend and I had no way to cancel. They are cowboys and I would strongly suggest you use a different repair company for all domestic needs. Money grabbing cowboys!