Warning do not use this company Warning, do not use this company absolute charlatans. 2 weeks of phoning and being basically lied to and my cooker is still not fixed. They Gave incorrect information, told me it was my fault only for me to point out that i had made the issue very clear to them. charged incorrectly and messed around - huge charge out fees. many many phone calls only for them to declare that they could not provide a qualified gas safe engineer (!) and to cancel the job. waste of 2 week and no fix. Would not recommend them to someone i didn't like.

Goassist - More like Noassist! I have to give one star as it seems impossible to give them zero! Briefly, I contacted Goassist to arrange a repair of a fridgefreezer. After calling them the unit began working again over the weekend but they charged me £89.00 and wouldn't refund the amount as they say I missed the cancellation point. They are closed over the weekend and I had no way to cancel. They are cowboys and I would strongly suggest you use a different repair company for all domestic needs. Money grabbing cowboys!

DO NOT USE THIS COMPANY. I contacted this company online because my cooker had a problem (a rattling oven fan), I was assured by their agent (Natalie) that they could fix it. How much? The quote I got was for £89, but this price was dependent on taking out an insurance with them for £13.50 per month. I didn’t want that, so the price became £129 (excluding any parts needed). I accepted this as a one off repair. The agent tried very hard to persuade me to take the insurance, and asked if I had a gas boiler or car. I insisted that I only wanted a repair. Eventually I paid the £129. It struck me as odd that I had to pay before the repair had been done. A couple of hours later I was telephoned by an engineer, and agreed an appointment with him for Monday 27th. When he came he obviously knew what he was doing, and recommended a new fan. In the course of our conversation he told me that he had his own cooker repair company, and, rather than going through Goassist, I could have employed him directly. He told me that the new fan would be £35. I agreed with that, and he told me that he would have to tell Goassist, and I would have to pay for the part through them. I then got an email from them asking for payment. However they asked for £75 rather than £35. I could pay £35, but I would also have to pay the £13.50 per month insurance. If I didn’t proceed with the repair, my initial £129 would be forfeit. I paid the £75. The engineer was aghast. This company are only interested in squeezing as much money out of you as possible by creating a web that is impossible to get out of without losing your initial payment. I will definitely never use them again, and strongly advise anyone else to do the same.

Requested a quote thought it was high… Requested a quote thought it was high so didn’t go for it now they are texting none stop from different numbers calling me and emailing me! STOP

Absolute cowboy UK operation - avoid like the plague! I just wish I had seen their Trustpilot reviews BEFORE I made the huge mistake of using them. One star is too good for them! They are a smoke and mirrors outfit, all their money-grabbing practices hidden in the small print. Whatever you do, do not sign up to their services - unless you are comfortable with being well and truly shafted! They have two Trustpilot review sites - the UK one is 'temporarily' closed down possibly because no-one has a good word to say about them. I suggest you check it out before joining the list of suckers like me! *** Trustpilot says the US company has a 3.2* average... yet mine is the first and so far only review and I gave it one star. Go figure!