I cannot create an online account I cannot create an online account. My email address that Cinch used to contact me 4 times keeps getting rejected. I am on hold now for many minutes and have hung up. I will keep trying, but this is becoming tedious.

New try Im excited to try this home warranty service. The agent was informative and explained how the company was different than other companies.

Absolute worst experience of my entire… Absolute worst experience of my entire life. I have 3 properties with Cinch warranties, all just under $80/month. I bought the vip plan... 1 property’s sewer ejector pump went out. Plumber diagnosis was the sewer ejector pump needs to be replaced. Cinch responds and says it is not covered while it clearly says it is covered in my plan. The plumber volunteered to explain this to the cinch’s claims department, but they stated to me that Cinch stated they were not interested in reviewing the plumber’s explanation and the claim was denied. I have sent numerous emails with no email response back. I have spent 15+ hours on the phone with representatives that do not speak clear English, hang up on me, blind transfer me to other unrelated departments or simply put me on mute until I am forced to hang up to continue my life. It is impossible to reach any one in upper management. After finally getting someone I was told I would be given 2 months free (small compensation compared to the cost of the unit that was to be covered), they even got this wrong. I was charged for all 3 properties. Called and was then promised a refund. Refund Never occurred. Called again 10 days later, this representative state there was no record of said refunds. Representative was rude and told me he would then need to submit this refund for approval. I cannot wait to cancel all 3 of my cinch warranties, and would certainly advise those close to me to avoid this company. There are countless, home warranty companies.

Good Job. I had great customer service and price.

The URL given in the letter did not… The URL given in the letter did not show. Nor, did it show on the credit union website. Only through creative searching did it finally materialize. Then, sign up and registration went very well.