Rob Novak
GBBEWARE!! BEWARE!!! This company will tell you anything to get you to sign a contract with a deposit that is unreturnable after 48 hours. See you won’t know they lie about delivery dates until well after. I was foolish and believed the salesman. Do not use unless you do not care when your belongings are delivered.
Pr Ven
GBFake Promises to get you locked I was shopping for moving services and I spoke with the salesperson Theodore on Jan 30th who offered me ~$2300 after the same day booking discount. He said I can cancel this booking(I paid 50% advance) anytime since my tentative move is on May and he will also do a price match if I find someone else who quotes cheaper than this. I trusted him and put my credit card on file and I signed the documents which had a 48 hour refund policy which I didn't notice. I tried to cancel this move on April and I was told that Sales agent left the company and they cannot refund the money I paid. Whatever promises they made over phone is not honored. This is such a malpractice to give Customers wrong promises over phone and take the money.
Puneet Saini
GBI experienced nothing but… I experienced nothing but unprofessionalism while dealing with this company. I provided them with a thorough list of things needed to be relocated 3 months prior to move. Discussed and confirmed with them date of relocation and all furniture that needed to be moved, they sent a small 1 bedroom truck that the movers stated will barely fit only 1 bed. The movers had to delay the move til I discussed with the company about what I ordered. They charged me additional $7000 to send a truck big enough to fit all my furniture. I had no choice but to proceed with them since I had paid them down money and they were refusing to refund it. My stuff was then moved to a local warehouse and it took the movers more than 15 days to deliver my stuff when they promised 4-5 business days. This company is a scam, they only shell out your money without providing the services they promise. When the stuff did arrive, multiple items were damaged and broken including dining table, missing box for one of the beds, broken tv screen etc. DO NOT WASTE your money.
Lori Lillo
MXTHE WORST THE WORST. Total scam. Lies, upsales, poor communication, blocked messages. Once you send the deposit you’ll never be able to contact yiur ‘consultant’ again. Then the bus the job out to someone who demands more $$, and doesn’t honor the original contract I just hope we get our stuff…
Julia B in San Diego
GBHorrible experience sales person… Horrible experience sales person lowered the costs yet when the actual movers arrived it was $2000 more. The customer service group was rude and unhelpful. DO NOT USE!