Literally the worst customer service I… Literally the worst customer service I have ever experienced. When I told them I planned on leaving a 1 star review they said they would post the audio from the recorded call. I hope they do so people can hear how they treat people after making them wait 6+ hours outside of a pick up window they gave. They are completely unprepared to do the job, but completely prepared to nickle and dime you at every turn. My move was $900 more than originally quoted. 25% more than what I was told. Thats after I elected to sell a bedroom set. While loading the stuff one of the guys kept swearing and dropping f bombs the enitire time. I could not in good conscience ever recommend this company ever.

This is a scam This is a scam. No company. The location is fake. This group is master of deception, forgery and theft. Lost over a 100.000 $ properties because of their blackmail. The same story as all the previous reviews. They have pots here and on all website to wash out honest reviews. Disgrace and shame on the face of American Small business. Will not leave them to get away with that.

PLEASE DO NOT USE THIS COMPANY PLEASE DO NOT USE THIS COMPANY. This is by far the worst experience I have ever had. They communicate with you until they get your money and then stop answering your calls. My "2 day window" turned out to be me waiting for the movers to call, which they finally did late afternoon to inform me they couldn't move me in that window. And lo and behold, Heritage doesn't answer the phone anymore! Please please please do not give these people your money.

Please do not use them Please do not use them! Save yourself the tears and headache. My items came back half broken and all my jewelry was stolen. $20,000 worth of Tiffany's jewelry gone. My jewelry box was tampered with and they got away with it stating it was not their fault. I do not even know where to start. I got a quote of $1,800 to move from FL to CT. They said October is their slow season. I listed everything they had on their sheet. When the movers got here (late of course) they hit me with a $4,200 bill because I had an additional 15 boxes. How did my bill go from $1,800 to $4,200 because of 15 boxes? That is more than half. I am sorry your Sales person who is suppose to know unit sizes failed to quote me the correct unit size. He quoted me 350 cube units and my movers quoted me 800 cubs because for the 15 additional boxes. WOW. I paid them because it was midnight and I wanted them out of my house. Not only did I pay them but they kept on insisting on a tip. I felt obligated to tip the guys that stole my jewelry. I signed a contract with Heritage and when my items came for delivery (late again. Quoted me a 2-5pm time and they arrives at 7:30pm) it was a total different company. A company that was rude, I never heard of and wanted me to pay them on the spot. They didn't even finish my move and left some of my furniture outside. If a company doesn't finish a serves then I would expect money back. But no, of course it wasn't their fault even though I have proof and evidence and photos of all this. This second unknown company was Van Line services LLC. Terrible service from both companies. Lies and theft. Do not USE THEM for anything. This family owned business is a lie and will not help you when your items are broken and stolen. I am in disbelief my family jewelry and designer purses are all gone. I hope nothing but bad karma on the people who took my items and I know exactly who they are. The company wont even tell me where they stored the truck or the names of the other movers who took my items. I cannot even get a hold of the other company and they will not give me any information. LIES. I wish I can give them zero stars. Oh and their customer service Connie needs some training and maybe not work in customer service as she was the rudest person I have ever dealt with. So many more problems with them and I can keep going but please do not use them. If anyone has had any insight on how to deal or handle this please let me know I am sadden about my jewelry and something needs to be done. I just need pointers as this company is not a helping me at all nor are they offering any discount on my move.

They willl steal your items (value… They willl steal your items (value 1,500) and offer you 30$ In return from a separate insurance company. Maybe they have to provide insurance due the amount of items that strangely go missing. Stay far far away.