Pack Yourself And All Claims Will Be Denied Be aware that all claims will be denied if you pack belongings yourself. Many boxes marked "Fragile" were placed at the bottom with heavy boxes on top. Boxes were crushed, but even though we paid an additional $1167 for "extra care protection," our claims were denied. The cost for our move was $28,707.

Canceled at last minute We scheduled our move and arranged things to move on a Friday to reduce costs and was told that a weekday move should be easy to schedule - especially in December - because almost no one moves in December. We signed their quote about 2 weeks before the move date. We were only moving about 1 mile in Henderson, NV. 72 hours before the move (and 48 hours) before they were to start packing us, they canceled. She simply said we overbooked that day. Wow! They asked us if we'd move on Saturday instead. We agreed. The next day they informed us (by text) that they couldn't do that either. They simply do not stand behind their commitments. They are obviously not well organized and are poorly managed to allow this to occur. If they had given us a week or so notice, we would have had time to find another mover. She said their other clients were booked before me, so they knew the date was overbooked (when I signed the quote) but they still didn't tell us until the last minute. I received no recommendations for other companies, no help in solving our problem. Just a text saying sorry and canceling the move. So if you have to move because your lease is up, or you sold your house, and cannot adjust the moving date at the last minute, you should avoid this company.

My home in Texas was water damaged due… My home in Texas was water damaged due to the freeze in February, Therefore, I had to place most of my furniture n storage. I called Coleman and they sent Rick Chase, who actually came to my residence, to survey my items carefully and give me a guaranteed price and time. He was on time and focused on my situation. The movers were polite and professional when they moved my furniture to and from Public Storage.

The worst experience of my life The worst experience of my life. I have moved from Alberta to Houston Tx with no issues and from Houston to Midland Tx with no issues. My adventure started with ever incompetent Jeff Newman and Kayla Costelloe. After failing to contact me to inform what date my goods would require me to meet at customs. I was hit with an additional $5k usd charge to unload in Edmonton and then move to Grande Prairie AB. Keep in my mind i had already paid over $17k usd to move from Midland Tx to Grande Prairie AB. at this point they had my goods hostage and threatened to charge outrageous storage fees until i paid the additional $5k moving fee. When my goods finally arrived in Grande Prairie I actually had to help unload the truck as they didn't bring enough staff to perform the job. Then to top all of this off, I pointed out that one of items had been damaged to the driver. He failed to inform me that I needed to note that on the deliver sheet so now they are refusing my claim. In addition to the driver I emailed Kayla during the delivery to inform her that I had a damaged item and she too failed to inform me to mark it on delivery sheet but provided a claims form. I am still being denied any reimbursement, due to complete incompetence of the Coleman/Allied staff. Go somewhere else for your move. -2 star is possible.

Unethical and Unprofessional Driver was unprofessional, unethical, and didn't follow company protocol. Many items are missing/stolen or broken and company will take little responsibility or accountability. Buyers beware!!