Robert Catalano
GBPOOR LOGISTICS INACCURATE INFORMATION My movers were to arrive on June 26 or the following work day, June 28. No show No call. Apparently not sufficient room an the truck. Pickup reassigned to June 30 July 1. Each day I would call and told the truck would be there on time. Then on the afternoon of Jul. 2nd I was advised that pick up would be "today" if not, call tomorrow that customer service would be open on Sat. of the holiday weekend. When my movers did not arrive, I recalled and greeted by an answering service that advised my inquiry would be forwarded to the company on July6th. I am waiting in my house which closed escrow yesterday hoping that I get moved before the new owners charge me rent
Glen Cassidy
GBSTAY AWAY !!!!!!!!!! STAY AWAY !!!!!!!!!!, moving is hard enough on its own but dealing with this company sucks!! Another reviewer said the rep low balls your inventory and keeps you on the phone to commit to all the paper work and then says they will be your contact through the whole process(ordeal) and the go rouge on you, I committed to this company because I was told availability was right, my house failed inspection and so we pulled our house of the market and we are staying till we figure out what we will do and they will not refund me anything, took my money !!!! do yourself a favor and don’t believe the good reviews they are CROOKS. !!!!
Jerry
GBSCAM ALERT .......... SCAM ALERT ........... FRAUD ALERT........... SCAM ...... THEY WILL QUOTE A FALSE PRICE TAKE YOUR “non refundable deposit “ then double your quote!! Already contacted my bank BBB PUC and DOT also made a police report with Oakland park police department.. DO NOT USE THIS COMPANY THEY ARE CROOKS AND NOT HONEST!! Can not believe this company is in business still. They took advantage of my mother. Their initial quote was $6000. Their second quote verbally was $8100, then their third quote was $9800. This company changes their quotes and their prices like it’s a thing to do. I will be reporting them to PUC, DOT and BBB because they are stating that they are not refunding us the money from the deposit that my mom left. I was told and I was on the phone today with a gentleman they said we can get a full refund of our deposit if We call 48 hours prior to the move they are declining it and telling us that we will forfeit our $1600 that we gave. This company is a scam stay away from this company.
Erik Barfield
GBI normally don't post reviews when… I normally don't post reviews when everything goes as planned but I gave the guy that got me scheduled (Greg Baker) my word that if everything worked out I would let people know. I hired ALD to move me from Sacremento, CA. to Jacksonville, FL. in October of 2021. I had a few more items than I anticipated but I was still within the space they allotted so there was no additional charge. Good group of guys that packed us up, me and the wife ordered them lunch and insisted they take a break after they had been packing my 3 bedroom house for 3 hours
Sandra Keroles
GBIt's basically a company of thieves It's basically a company of thieves. Took my money, didn't show up for the move, said the dates planned were only estimates and not guaranteed then refused to refund the money which they demanded by an ACH transaction so I couldn't dispute with my bank. Do not use their services.