Robert Miles
GBLies lies lies stay away they ripped… Lies lies lies stay away they ripped off my 82 year old parents for $1100. Promised certain date and driver said no way it will be 1-2 weeks. After contacting American rip-off now they said they cannot guarantee less you pay for full truck. They should fire Maria she lied through her teeth knowing this was a hard requirement.
Torie Hawkins
GBThey definitely seem and sound like… They definitely seem and sound like professionals. Took my money for their Broker deposit and said that they had mover truck available and ready. Instead no one showed up. When I asked for a refund they explain their cancellation policy forfeits refunds but they’re going to get a truck to me today. Here we are 10p at night and no one showed. They’re a scam. Now I’m out $1100 deposit.
Erik Barfield
GBI normally don't post reviews when… I normally don't post reviews when everything goes as planned but I gave the guy that got me scheduled (Greg Baker) my word that if everything worked out I would let people know. I hired ALD to move me from Sacremento, CA. to Jacksonville, FL. in October of 2021. I had a few more items than I anticipated but I was still within the space they allotted so there was no additional charge. Good group of guys that packed us up, me and the wife ordered them lunch and insisted they take a break after they had been packing my 3 bedroom house for 3 hours
Sherrill
GBDo not use this company Do not use this company. They are set up to take your deposit and fail to provide a service. I had a move scheduled for May 28/29 movers never showed up. Called customer service and they could not tell me if/when the movers would show up. All customer service representatives identified themselves as Supervisors. All were rude, condescending and talked over me when I tried to resolve the issue. All repeatedly pointed out that the pickup date was not guaranteed however they were unable to provide any indication of when the movers would show up (One week, 6 weeks, one year ???) I was intentionally disconnected on numerous occasions. Do not use this company.
NJ H
GBPlease stay away from this scam We experienced a typical bait-and switch scenario. The price was more than tripled ($2600 to $8700) from the initial quote and services were delayed and storage was not rendered. Items were damaged and one item is missing. No answer back as of today. Plus additional cost of $275 we had to pay to our home buyers to extend our stay for the delay.