A true nightmare of a company A true nightmare of a company. I worked with a salesman who gave me completely incorrect information about the service they provide and what I was paying for. They ask you to sign a contract on the phone with them so they see it go through and can take you to the next step in the process. Everything in the contract did not match up with what he told me, unbeknownst to me. I didn’t find out until 1 week before my move when they called to confirm details. I was left scrambling. They listened back to the recording of my calls with this sales person and agreed he provided flat out wrong information. Fired him, but offered me no compensation. Out of luck. Wouldn’t let me out of my contract despite knowing I was lied to. On top of that, now I’m paying them an extra $900 because they say my stuff takes up more cubic feet than originally accounted for. Despite having 14 fewer boxes and having given the original guy exact measurements of all my furniture. I walked around while on the phone with him with a tape measure in hand. But he input it wrong, and I am out money. This company has not offered me anything to right this wrong. I filed a complaint with the BBB and they had the guts to ask me to go back to the BBB and take it all back. Absolutely not. I was prepared to spend money on a move. It’s expensive, I know. But I do not appreciate being lied to and then told it’s my problem because “no moving company would offer that.” Why would I question things I was specifically told by an employee is part of the deal? Why would I think he’s lying about things I confirmed over and over? I hope they lose business or learn to compensate the customers they lie to.

America First Movers RIPOFF DO NOT use this company. They are BROKERS and do absolutely nothing for you. I paid them $1200 as a deposit on a move- HUGE MISTAKE! They offer no services. I don't know how these people sleep at night after ripping off others. First mistake, don't ask for an online quote. The vultures immediately start calling you- that's your first sign. 1. Go to the Better Business Bureau's website and check out the reviews for the moving company you've selected before signing anything. 2. If you get a price on your move without anyone looking at your household goods, RUN. 3. If the movers want money up front, RUN. 4. If they want cash, RUN. 5. You have a 3 day cancelation period. If they want a percentage to cancel- you're better off canceling. They are so nice on the phone, it's disgusting. I hope that I can save someone money and anxiety. Moving is stressful enough. America First is America's worst.

Horrible repeat after me BBB Horrible repeat after me BBB. They booked my job and handed it over to a 1.5 company who has yet to respond after picking my belongings up

Massively Overcharged and Offered No Assistance Avoid if you want a fair price. Firstly the movers were late and did not handle the items care. I found out that my actual cost was $1500 more than my quote for 8 extra small items. The people at America First were not helpful at all in the process to explain why or get my money back. Will absolutely never be using this service again

That last review held me back a bit ‘… That last review held me back a bit ‘ because it was the complete opposite experience that I had ‘ The whole team was great to me from beginning until end ‘ I actually helped my family move from Philadelphia to Houston Texas ‘ and also my sister from California to Houston . They were super polite ‘ Very informative and try to warn me of what to look out for and how to utilize space they sent a packing tips email to me how to utilize resources for material for packing. And even offered me free 30 days of storage because I was a repeat customer I didn’t end up using that but I thought it was very cool that they did offer ‘ I would absolutely recommend this company and if I do move hopefully I don’t again I would use them . They did everything right.