TERRIBLE MOVING BROKER TERRIBLE MOVING BROKER — STAY AWAY I second ALL of the negative reviews here on Trustpilot, they are very similar to what I experienced. As for the positive reviews: Note how Trustpilot mentions they removed a bunch of fake reviews. Also note how the few positive reviews are very vague about being "polite" and "on time" and totally lacking in detail. Compare those to the negative ones which sometimes make you even cry the people's experience was so bad. So bottom line don't trust the Positive reviews. What happened to me: They promise you the best and cheapest service. Then they take a cash deposit. Then they basically come back and say, uh you have too much stuff, we have to charge you more. They take another deposit. At this point, it's too late for you to change and you won't get your deposit back, as numerous people here mentioned. So after going through all the inventory you are going to ship in detail (with photos) and calculating the exact square footage (and paying more than initially agreed) I still had to pay more on the day of moving. The movers will tell you that you still don't have enough space, you have to pay more and you still won't be able to ship everything. The movers (subcontractors) also told me this happens all the time to the extent some people are so surprised they start assaulting the movers. Suffice it to say I'm surprised I actually got around 75% of my stuff moved for about double the initially agreed price and even on time with only a few things broken (no amends made whatsoever.) For the broken things, they tell you to submit a claim on MovingClaims NET which has 10 1 Star Reviews on Google Maps (check it out) and is basically a dead end. So I guess I'm luckier than most people here but PLEASE NEVER USE THOSE GUYS. I will name and shame Mason Cruz, you sleazy maggot, you told me America First had to take a cash deposit because if they let customers use credit cards, they would sometimes dispute the charge. Little did I know ... There is another guy called Brandon, very friendly on the phone, but another phony. I hope you can live with your phony selves knowing you are employing fake reviews to defraud customers. Shame on you !

Scam artist 2,160 dollars for a deposit, they never showed up to move our stuff. Still trying to recover our deposit. Save yourself time, money, frustration, and heartache. Rent a truck yourself and hire local labor to load it for you. That's what we ended up having to do in the end anyway, I just wish it didn't cost 2,160 dollars to find out.

DO NOT USE THIS SERVICE DO NOT USE THIS SERVICE. FIRST OF ALL, THEIR PHONE NUMBERS ARE FAKE, YOU CANT EVEN REACH THEM ON PHONE. VICTORIA WILL TAKE ALL YOUR DETAILS AND GIVE AN ESTIMATED DELIVERY OF 3-5 DAYS WHICH IN REALITY IS BEYOND TWO WEEKS. FIRST THEY QUOTE LESS BASED ON THE STUFF YOU WANNA MOVE AND THEN WHEN THE ACTUAL MOVING TRUCK ARRIVES (SECOND PARTY), HE WILL DOUBLE THE RATE YOU ORIGINALLY AGREED FOR. THE GUYS WHO CAME TO PICK MY STUFF UP DINT EVEN HAVE THE PATIENCE TO FILL THE SPACE I PAID FOR. ONE OF THEM WAS SO RUDE, THAT HE DRAGGED THE BOXES OVER THE HARDWOOD FLOOR, CAUSING DAMAGE AND SCRATCHES ALL OVER. THEY STORE YOUR LUGGAGE AT SOME STORAGE UNTIL THEY FIND A DRIVER WHO IS DRIVING TO THE DESTINATION. THE GUYS WHO BROUGHT MY STUFF HOME ARE THIRD PARTY. THEY LOST SOME OF MY STUFF. THEY WANT ALL THE PAYMENTS AHEAD. THEN WHEN YOU CALL REGARDING THE LOST STUFF, THEY SEND YOU A WEBSITE WITH ALL FORMS TO DOWNLOAD AND FILL, BUT NO WHERE CAN YOU SUBMIT THEM. THESE PEOPLE ARE FRAUD. THEIR PHONES DONT EVEN RING. THEY DONT RESPOND TO YOUR EMAILS. DO NOT DO NOT DO NOT DO NOT USE THIS SERVICE!

Better off moving yourself Better off moving yourself. They promise you everything and quickly take your money. Then they hire low quality moving companies. The price increases 100%. The furniture gets never gets delivered on time or in my case never gets delivered. A very low quality company.

SCAM! This place is trash. The name is a joke; should be America's Last Choice in Moving Services. Brandon the so-called manager should have been fired a long time ago. He won't help you, doesn't care about you or your situation, and won't call you back, ever. After you pay, good luck getting any services you paid for. And when you try to get your money back, well, good luck with that too. They'll make it hell for you to even get a partial refund... when you should be getting a full refund! No quality, no value, no care, no conscience. They rob innocent people.